Institutional Research and Assessment Analyst

Posted on5/10/2018
Job typeFull-time
Reports toExecutive Director of Institutional Effectiveness
Reports in officeAcademic Affairs
Application due dateMay 18, 2018
Job start dateJuly 1, 2018
State/ProvinceNorth Carolina
Other Location28274
InstitutionQueens University of Charlotte
Institution descriptionFounded in 1857, Queens University is a small, private, co-ed, masters-level university focused on tailoring dynamic students in and outside of the classroom. In all of our programs, Queens emphasizes active and collaborative learning, meaningful student-teacher relationships, a creative synthesis of the liberal arts with the world of work and the value and necessity of lifelong learning.

Our campus is nestled in the historic neighborhood of Myers Park, just minutes from uptown Charlotte. Charlotte is one of the fastest-growing metro areas in the country, and it's also an extended classroom for our students, full of research, service and internship opportunities.
Job dutiesThe Institutional Research and Assessment Analyst is a full-time position in the Office of Institutional Effectiveness (IE). The Analyst serves as a key member of the IE team, assisting the Director of Institutional Research with data collection, validation and analysis of complex data and reporting to both internal and external audiences, as well as working with the Executive Director of Institutional Effectiveness in administering campus-wide assessment of academic and educational support services.

Essential Duties and Responsibilities include the following:
• Responds to internal and external requests for information about the university
• Prepares data for annual and longitudinal profile reports on the university
• Designing visual presentations of information in a compelling, user-friendly format.
• Assists with compilation of institutional research reports, e.g. IPEDS, Common Data Set, external surveys, and ad hoc reports for internal decision-making
• Coordinates and administers campus-wide surveys, including academic course evaluations, the National Survey of Student Engagement and the Student Satisfaction Inventory, and organizes academic and administrative program evaluation and assessment portfolios.
Qualifications• A minimum of three years’ experience with data collection, analysis, and reporting.
• Demonstrated aptitude for data analysis and detailed reporting including the use of descriptive and analytical statistics.
• Detail-oriented, able to follow-up and follow-through to meet deadlines and manage multiple projects simultaneously.
• Excellent interpersonal, written, and verbal skills
• Ability to effectively prioritize multiple competing tasks and demands
• High level of energy and initiative, and willing and able to work with minimal supervision while contributing positively to a cooperative, high-functioning team.
• Demonstrated ability to maintain strict confidentiality of privileged information and perform duties that require tact, independent judgment, diplomacy, and discretion.
• Proficiency with standard office software packages, e.g. MS Word, Excel, PowerPoint.
• Skilled with SPSS, Tableau or similar products is preferred, as is familiarity with Jenzabar.
• Sustained attention to detail with an understanding of the larger significance of research and assessment practices.
• Interest and dedication to remain current in developments in the fields of institutional research and program evaluation.
• Bachelor's degree in area related to education, psychology, business, statistics, social sciences, and other fields that emphasize research and assessment, or equivalent combination of education and experience. A Master’s degree is preferred in above related fields and/or related experience in higher education institutional research environment.
Salary rangeDependent on qualifications and experience
Salary benefits$40,000 plus benefits
Application procedureEmail resume and cover letter to

Dr. Chandler Barrett
Executive Director of Institutional Effectiveness
Queens University of Charlotte