Student Success Analyst

Posted on12/18/2017
Job typeFull-time
Reports toAssistant Provost
Reports in officeStudent Success
Application due date1/31/17
Job start date1/31/17
InstitutionSuffolk University
Institution descriptionSuffolk at a Glance

Suffolk University is a private, comprehensive, urban university located in the heart of downtown Boston. Our college green is the Boston Common. We are steps from dozens of historic sites including the Old State House, Faneuil Hall, and the Massachusetts State House. We have no real boundaries to our campus—Boston and Suffolk blend together.

Since 1906, Suffolk has been committed to creating an exceptional learning experience. Our vision is to be recognized as a dynamic institution that fosters engaged learning, rigorous scholarship, innovative thinking, and community collaboration across disciplines. We will ensure that Suffolk graduates are versatile and prepared for modern society and the new world market. We will provide rich curricula, experiential learning opportunities and professional mentoring through increased collaboration with alumni and community partners. We will recruit, mentor, and support a diverse faculty of teacher-scholars who are passionately committed to preparing our students to be leaders in the global community. We will inspire investment in a Suffolk community that is built on ethical, forward-thinking leadership, teamwork, and cooperation.
Job dutiesSuffolk University is seeking qualified candidates to consider for the Student Success Assessment Analyst position. Reporting to the Assistant Provost for the Division of Student Success (DSS), the Student Success Assessment Analyst position is designed to support the use of divisional technologies and assessment activities within the Division of Student Success in order to better support and serve Suffolk students.

Primary/Principal Responsibilities:

Assessment and Evaluation
In consultation with the DSS Assessment Committee, develop and conduct systematic and regular quantitative and qualitative program/service evaluations in support of the DSS’s mission, goals, and student learning and development outcomes, including the Career Outcomes Survey.
Manage logistical aspects of DSS Assessment Committee projects and meetings but not limited to communicating efficiently and effectively with meeting participants and support staff, coordinating meeting logistics, preparing and distributing committee meeting minutes and materials, and maintaining committee files and records.
Troubleshoot assessment process issues and provide feedback and assessment support to divisional staff
In consultation with the Assistant Provost and DSS Assessment Committee, develop and disseminate the results of the Division of Student Success’s assessment plan in a compelling narrative, either as a whole or subdivided according to interest groups.
Develop and implement assessment strategies, plans, and methods for all areas of the Division of Student Success, as well as university projects and programs.
Collaborate with the DSS Assessment Committee, administrators, staff, and faculty to advance the Division’s continuous improvement initiatives.
Research and implement best practices in assessment tools and technology for gathering and disseminating assessment data for academic support areas.
Support DSS-related assessment and evaluation requests from Institutional Research and other University stakeholders.
Serve as liaison between DSS and software vendors (e.g. Handshake and Student Success Collaborative-Campus (SSC)) for system maintenance and trouble-shooting.
Develop and disseminate digital and print user guides for DSS software (e.g. Handshake and SSC).
Facilitate the use technology specific to Handshake (e.g. scheduling on-campus visits, managing mentoring programs, posting job descriptions, etc.).
Bachelor’s or Master’s degree in Technology, Business, Education, or related field with at least one or more years of experience implementing assessment and technology strategies.
Strong computer proficiency including: Microsoft Word, Excel, PowerPoint, Outlook.
Excellent written, presentation, and oral communication skills.
Excellent organizational, planning, analytical, and time management skills with strong attention to detail. Must be proactive and flexible.
Knowledge of best practices and emerging trends in assessment and technology, particularly as they relate to higher education.
Excellent interpersonal skills and experience working effectively and collaboratively with a diverse population of students, faculty and staff.
Must be committed to providing the highest level of customer service and responsiveness.
Must have ability to manage multiple projects simultaneously and handle difficult situations.
Occasional evening and weekend work required.
Salary range$40,000 - $60,000
Salary benefitsSuffolk University is an equal opportunity employer committed to a diverse community. We are actively seeking applicants from groups that might be under-represented because of race/color, gender, religion, real or perceived disability, national origin or LBGTQ status.

See yourself here with our terrific benefits package. Benefits include, but are not limited to:

Harvard Pilgrim medical/Delta Dental at low employee costs
Retirement options including both Standard Retirement Plan (SRP) and Voluntary Tax Deferred Annuity (VTDAP). The University contributes 9% to your SRP when employees contribute 5% after eligibility guidelines have been met.
All employees and faculty members who are at least half-time are eligible for the tuition free course benefit in the College of Arts and Sciences and in the Sawyer Business School. There are additional tuition benefits for spouses, domestic partners, and children.
Generous time-off program. Vacation accrues monthly. Vacation for part-time employees is pro-rated based on the employees’ regularly scheduled hours. Additional holidays are announced each year and are separate from the employee’s vacation allowance.
Pre-tax commuter benefit
Discounted home and auto insurance
Application procedureTo learn more and to apply please visit our website.

Suffolk University conducts Criminal Offender Record Information (CORI) checks relative to prior criminal convictions and pending cases, as well as Sex Offender Registry Information (SORI) checks relative to prior sexual offenses committed as a contingent offer of employment for all positions. Suffolk University requires specific written authorization to conduct background checks. Failure to provide such authorization shall preclude candidates from being hired.