Analytics Officer

Posted on6/13/2018
Job typeFull-time
Reports toExecutive Director of Institutional Effectiveness
Reports in officeInstitutional Effectiveness
Application due dateJune 11, 2018
Job start dateEarly July, 2018
Other LocationN/A
InstitutionMiddlesex Community College
Institution descriptionCompany Description:
Middlesex Community College (MCC) employs over 1,000 people in full-time, part-time, faculty, professional administrative and support positions at campuses in both Lowell and Bedford. MCC is a dynamic institution, priding itself on the quality as well as the diversity of its programs. MCC is an Equal Opportunity Employer.
We are also committed to the recruitment and retention of a diverse workforce that reflects the communities we serve. We are an affiliate of the National Coalition Building Institute. We have significantly increased the diversity of our faculty and staff over the last five years, and are one of Massachusetts colleges participating in the Commonwealth Compact whose mission is to establish Massachusetts as a uniquely inclusive, honest and supportive community of -- and for -- diverse people, to acknowledge our mixed history in this effort, and to face squarely the challenges that still need to be overcome, understanding that the rich promise of the region's growing diversity must be tapped fully if Boston and Massachusetts are to achieve their economic, civic and social potential.
Applications for employment are considered without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, marital status, or veteran status. MCC strives for a faculty and staff that reflect its richly diverse community of students.
Middlesex Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College's Affirmative Action and/or Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.
Prospective employees are encouraged to review the College's Annual Safety & Security Report, in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, which can be found on the disclosure page of the College's website at:
Job dutiesJob Description:
Title: Analytics Officer
Unit: Non-Unit Professional, Grade 8
Dept.: Institutional Effectiveness
Reports To: Executive Director of Institutional Effectiveness
Date: May 21, 2018
The Analytics Officer, under the supervision of the Executive Director of Institutional Effectiveness, will serve as the primary point of contact at the institution for research, data analysis and reporting. The Analytics Officer will be responsible for integrating data from different internal and external sources to execute robust and meaningful statistical models, including predictive analytics and data visualizations. In addition to overseeing institutional research and reporting, the Analytics Officer will be responsible for the development of MCC's emerging data warehouse, assuring the integrity of institutional data quality through a college-wide governance process.
• As data steward, maintain data integrity and oversee the college-wide data governance process.
• Working with the chosen vendor, oversee the development of the college's data warehouse including training and support for various parts of the college in the use of analytics tools.
• Develop predictive models for student support/advising, enrollment, financial aid, academic affairs, and other areas of the college.
• Support academic and administrative assessment with data analysis as requested.
• Develop institutional reports in support of enrollment management, accreditation, self-study, performance indicators, grants, and other efforts to measure effectiveness.
• In collaboration with academic and administrative areas, develop key institutional measures of student success
• Work with academic and administrative departments to plan and prioritize research activities.
• Provide data support to academic affairs, enrollment management, human resources and finance.
• Manage institutional research personnel and all of its functions including supervision of the submission of federal, state and local mandated reporting.
• Prepare and administer budget for the office of institutional research.
• Serve on appropriate committees and represent the College as requested.
• Maintain a strong ethic of customer-service.
• Represent the college to the Department of Higher Education and other external entities.
• Maintains current knowledge of trends and practices in the field through peer association, attendance at seminars, study, and review of literature.
• Maintain the highest levels of customer-service.
• Performs other related duties as required.
Supervises the Institutional Research personnel. Carries out supervisory responsibilities in accordance with Middlesex Community College's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; managing the operations of the IR office including planning, assigning, and overseeing work; performance appraisals; conflict resolution.
Normal office environment, not subject to extreme variations of temperature, noise, odors, etc. May use computer keyboards requiring eye-hand coordination and finger dexterity. May involve attendance at evening meetings. More than half of time spent in normal office setting.
The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job. The above is not intended to be an exhaustive list of all responsibilities and duties required.
The Massachusetts Board of Higher Education-Middlesex Community College is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, The Massachusetts Board of Higher Education-Middlesex Community College will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Required Qualifications
• Master's degree in computer science, statistics, applied mathematics or a related field; or equivalent experience with a Bachelor's degree.
• Five (5) or more years of experience in applied statistical analysis with ability to design research studies for use in educational and social environments.
• High levels of proficiency with manipulating large relational data bases, merging data from multiple sources.
• Ability to develop and maintain an institutional data dictionary reflecting multiple data sources and changing definitions over time.
• Ability to independently execute all phases of research, including extracts from the student information system, data management, statistical analysis, and communication of findings.
• Ability to develop robust statistical models, including predictive analysis, that can be applied to the educational environment to support student learning and success, as well as administrative decision-making.
• Expert level proficiency in at least one statistical software product, such as SAS, SPSS, Python, or R.
• Experience with institutional research and student information systems such as Datatel or Banner.
• Experience working in a fast-paced environment and the ability to respond to high-pressure situations.
• Ability to communicate research findings to different audiences, including faculty and staff, Cabinet, and Trustees.
• Ability to establish, manage and evaluate departmental goals, objectives and performance plans.
• Ability to recognize college-wide priorities, and to work collaboratively with people to set and achieve college goals.
• Commitment to the mission and philosophy of the community college.
• Project management and the ability to train staff.
• Cultural awareness and competency demonstrated by working with and/or understanding of individuals of diverse identities such as socioeconomic level, sexual orientation, race, ethnicity and veterans including those with different levels of academic preparation, varying physical and learning abilities.
Preferred Qualifications
• Master's degree in computer science, statistics, or applied mathematics
• Working knowledge of Tableau reporting
• Higher education experience
• Bilingual skills

Additional Information:
This is a non-unit administrative position under the Non-Unit Personnel Policies Handbook.
Salary Range: $75,000 to $95,000 per year
Non-Unit Professional Grade: 8
Location: Lowell Campus with travel to the Bedford campus and occasionally off-site.
Application Deadline: June 11, 2018
Anticipated Start Date: July 2018
The College will not sponsor applicants for work visas.

Apply Here:

Salary range$60,000 - $80,000
Salary benefitsN/A
Application procedureApplication Instructions:
Applicants interested in applying MUST submit the following documents via the online application:
1. Cover Letter
2. Resume
Follow the steps below.
After completing all of the steps below, please go back into the newly created account and double check that your resume, cover letter, application & disclosure forms were uploaded as requested and appear in the format you desire.
Middlesex Community College understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance with the job application process, please contact the Affirmative Action Officer at 781-280-3536
If you have any questions follow the link to the Help Desk noted in the menu above to the left.