Senior Research Analyst

Posted on6/13/2018
Job typeFull-time
Reports toManager of Institutional Research & Data Analytics
Reports in officeGraduate Division Information Technology & Institutional Research
Application due date6/21/2018
Job start dateASAP
CityLos Angeles
InstitutionUCLA Graduate Division
Institution descriptionAbout UCLA: Founded in 1919, UCLA is one of the ten campuses of the University of California system. The campus has a current enrollment of more than 35,000 undergraduate and graduate students in over 100 areas of study. As a leading public research university located in Los Angeles, one of the most heterogeneous regions in the world, UCLA is dedicated to teaching, research and public service while creating an environment that celebrates the rich diversity of our campus and the communities we serve.

About the Graduate Division: The UCLA Graduate Division ( is responsible for the overall quality and progress of graduate education at UCLA. As the administrative core for graduate programs, the Division oversees all processes concerning graduate student fellowships/scholarships, admissions and outreach; oversees student and academic affairs for continuing graduate students; conducts institutional research; and provides services for postdoctoral and visiting scholars. The division manages a budget of $58 million for student support needs and $12 million in operating funds and is comprised of approximately 47 full-time employees.
Job dutiesThe Position: Under the supervision of the Manager of Institutional Research & Data Analytics, assists the Graduate Division in maintaining and analyzing the data and systems necessary to make sound administrative and academic decisions related to graduate education at the University. Incumbent performs user and data-driven research to make recommendations impacting business processes, workflow, policy, and systems impacting graduate education at the University. Responsibilities include: conducting data analysis to support various functions of the Graduate Division; assisting in the design and implementation of research into issues affecting graduate education at the University; collaborating with and providing user training for other staff to produce reports on aspects of graduate education; reviewing data prior to loading into database and verifying it for accuracy. Also responds to requests from campus departments, Office of the Chancellor, UCOP and other organizations for reports and information relevant to graduate academic planning & research.
• Expertise in qualitative and quantitative research methodology, especially as it relates to higher education and graduate student development settings.
• Extensive training and experience in complex data analysis, documentation and data modeling.
• Skill in writing analytical and technical reports.
• Working knowledge and experience building and using web-based data dashboards and visualizations such as Tableau.
• Ability to analyze data, evaluate programs and procedures, interpret information in order to convey consequences and recommend courses of action.
• Strong set of broad technical skills and expertise with data management software and other comparable software to analyze, organize and present data.
• Demonstrated working knowledge of SQL (structured query language), and high level programming in MS Access to build complex queries and reports; knowledge of relational database management systems and designing technology-driven solutions for administrative and research issues.
• Skill in designing and implementing surveys.
• In depth working knowledge of SPSS, and other statistical software.
• Knowledge of web-based analytic systems (including Google Analytics), web analytics concepts, techniques, and applications.
• Understanding of and experience with MAC and Windows operating systems, end user support and training.
• Knowledge and experience with UCLA data system.
• Ability to establish and maintain cooperative working relationships with staff and administrators to produce quality group work.
• Ability to communicate and coordinate activities with IT staff on a regular basis.
• Ability to work effectively and collaboratively with a diverse body of staff, faculty and administrators.
• Ability to speak formally and informally by making prepared and extemporaneous presentations to individuals and groups in order to provide information, explain procedures and persuade others.
• Ability to communicate information in a clear, concise manner to faculty, staff and agencies within and outside the University.
• Skill in designing and representing statistical data on graphs, tables, charts and reports.
• Ability to comprehend and interpret information from various forms of graphical data.
• Ability to present research findings in written, verbal and electronic formats that can be understood clearly by technical and non-technical audiences.
• Ability to handle confidential records and sensitive documents with discretion.
• Ability to conduct comprehensive literature reviews.
• Working knowledge of UCLA rules, regulations and policies pertaining to UCLA graduate student affairs.
• Knowledge and understanding of the policy issues confronting graduate education, and specifically those at UCLA.
• Knowledge of University hierarchy and administrative structure preferred.
• Ability to work independently with occasional supervision.
• Ability to travel and to work some evenings and weekends.
Salary range$60,000 - $80,000
Salary benefitsBenefits: The University offers a competitive benefits package, which includes full medical, dental, and vision coverage, life insurance, and participation in the UC Retirement Program. As an added benefit, appointee will accrue hours for vacation and sick leave use each month. The Graduate Division also provides funding for staff development. For further information, please visit, or contact our Budget & Personnel Office at (310) 825-2755, email
Application procedureTo learn more and to apply please visit our website and look for requisition 28092 in the job listings.