Digital Print Services Technical Consultant (Information Technology Consultant -

Posted on7/31/2017
Job typeFull-time
Reports toInterim Director, Infrastructure & Production Services
Reports in officeUniversity Print Services
Application due date8/1/2017
Job start date7/19/2017
CityCarson
State/ProvinceCalifornia
InstitutionCalifornia State University Dominguez Hills
Institution descriptionDigital Print Services Technical Consultant (Information Technology Consultant - Career), Reprographics - University Print Services Recruitment #3096

California State University, Dominguez Hills, was established in 1960 and is one of the 23 campuses that comprise The California State University system. CSU Dominguez Hills is an urban, comprehensive public university that serves a culturally rich, diverse student body of over 12,500 students at the undergraduate and graduate levels. Located on a 346-acre site in the South Bay portion of the greater Los Angeles metropolitan area, CSU Dominguez Hills has a highly pluralistic student body, which includes a significant number of non-traditional, working adult students as well as approximately 2,000 students enrolled in distance learning programs statewide. The University, with its five Academic Colleges, has more than 300 full-time faculty members and is situated in an area characterized by an extraordinary heterogeneity of people, and an extensive array of high technology industries and professional services.
Job dutiesConditions of Employment:

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Due to the nature of this position, the successful candidate is required to complete a background check prior to assuming this position.

Position Information:

This is a full-time, permanent (probationary) position

Special Working Conditions: The incumbent is required to maintain contact with their campus outside of their normal working hours on a regular basis. Remote contact shall include telephone, cell phone, wireless data access device, remote monitoring of any hardware or software device, and/or electronic mail notification regarding the status of a campus system.

Department: University Print Services

The Division of Information Technology is responsible for providing leadership and support in information technology for the entire CSU Dominguez Hills community. The Division promotes IT solutions that improve the teaching, learning, research, and administrative environment of the University. The Vice President / CIO provides overall management of the Division of IT. The Division of Information Technology is comprised of eight operational units: Service & Financial Mgmt, User Services, Academic Technology, Infrastructure & Production Services, Information Security, Development & Digital Convergence, Innovation Incubator, and Operational Effectiveness, Planning, & Analytics.

Major Job Duties:
Under the general direction of the Interim Director, Infrastructure & Production Services, in the Division of Information Technology, the Digital Print Services Technical Consultant provides lead work direction to staff and student assistants of the University Print Services (UPS) and Toro Copy Center (TCC) units and is the department technical liaison. Responsible for pre-flight tasks, coordinates and communicates tasks and projects to UPS and TCC teams, post-flight validation tasks, and reporting task and project statuses to IT management. Coordinates Digital Print Services Internship Program. Evaluates campus needs for digital printing and identifies appropriate print solutions. Determines print service costs based on stock prices, labor costs, etc. and communicates them to IT management for approval. Maintains, upgrades (as approved), and trains UPS and TCC teams on all shop software and hardware technology and equipment. Surveys and tracks UPS and TCC assets. Assists management with developing, communicating, and implementing University’s policies and procedures regarding UPS and TCC
QualificationsQualifications:
Knowledge
- Thorough knowledge of the work area demonstrated by an understanding and use of the specialized principles and theories.
- Thorough knowledge of the operation, adjustment and routine maintenance of mechanical, digital and computerized equipment and systems.
- Thorough knowledge of lithography and reprographics systems and operations.
- Knowledge of desktop publishing and graphic software and the ability to manipulate and translate media, as well as process electronic files using pre-press software.

Skills
- Strong interpersonal and customer service skills.
- Effective organizational skills to coordinate work within a specified area within reprographics and to provide lead work direction to staff, student interns, and student assistants.
- Possess specialized skills reprographics operations, processes and systems.

Ability
- Ability to integrate and apply work related knowledge to achieve innovative solutions and anticipate the impact of problems and solutions on other systems.
- Ability to lead technical team efforts and assess skills within the team to work to build on individual strengths and maximize team results.
- Ability to investigate and research new systems and technologies and develop complex information technology systems and solutions.
- Ability to understand problems from a broad perspective.
- Ability to explore, conceive, and implement solutions and ideas in new ways.
- Ability to predict and anticipate problems and create proactive solutions.
- Ability at interpreting and communicating information, ideas and instructions
- Ability to teach and transfer knowledge and skills to others.
- Ability to use a computer to communicate and complete work assignments.
- Ability to effectively prioritize assignments in a fast-paced and changing environment.
- Ability to set up and operate high speed copiers (black & white and color), digital presses and/or multicolor offset presses to produce high quality work.

Experience and Education:

Required Education: Bachelor’s Degree from an accredited four-year college or university in Information Design, Computer Information Systems, Digital Printing Technology, Print Management, or related field.

Required Experience: Minimum of 5 years of full-time digital print operational lead experience operating high volume digital equipment in a production setting while coordinating staff and work flow. Extensive experience in digital printing and finishing procedures and the ability to price job requests on a computerized software system.

Preferred Experience: Previous experience operating a Konica Minolta Bizhub Press C1070 Printer. Staff employment in a diverse higher education environment. Experience in graphics design and design software.
Salary rangeDependent on qualifications and experience
Salary benefitsQualifications:
Knowledge
- Thorough knowledge of the work area demonstrated by an understanding and use of the specialized principles and theories.
- Thorough knowledge of the operation, adjustment and routine maintenance of mechanical, digital and computerized equipment and systems.
- Thorough knowledge of lithography and reprographics systems and operations.
- Knowledge of desktop publishing and graphic software and the ability to manipulate and translate media, as well as process electronic files using pre-press software.

Skills
- Strong interpersonal and customer service skills.
- Effective organizational skills to coordinate work within a specified area within reprographics and to provide lead work direction to staff, student interns, and student assistants.
- Possess specialized skills reprographics operations, processes and systems.

Ability
- Ability to integrate and apply work related knowledge to achieve innovative solutions and anticipate the impact of problems and solutions on other systems.
- Ability to lead technical team efforts and assess skills within the team to work to build on individual strengths and maximize team results.
- Ability to investigate and research new systems and technologies and develop complex information technology systems and solutions.
- Ability to understand problems from a broad perspective.
- Ability to explore, conceive, and implement solutions and ideas in new ways.
- Ability to predict and anticipate problems and create proactive solutions.
- Ability at interpreting and communicating information, ideas and instructions
- Ability to teach and transfer knowledge and skills to others.
- Ability to use a computer to communicate and complete work assignments.
- Ability to effectively prioritize assignments in a fast-paced and changing environment.
- Ability to set up and operate high speed copiers (black & white and color), digital presses and/or multicolor offset presses to produce high quality work.

Experience and Education:

Required Education: Bachelor’s Degree from an accredited four-year college or university in Information Design, Computer Information Systems, Digital Printing Technology, Print Management, or related field.

Required Experience: Minimum of 5 years of full-time digital print operational lead experience operating high volume digital equipment in a production setting while coordinating staff and work flow. Extensive experience in digital printing and finishing procedures and the ability to price job requests on a computerized software system.

Preferred Experience: Previous experience operating a Konica Minolta Bizhub Press C1070 Printer. Staff employment in a diverse higher education environment. Experience in graphics design and design software.
Application procedureHow to apply: You can only apply by completing an electronic application at the campus job website. Click on “view job opportunities” under “New and returning applicants.” View the list of jobs and click on the one with the job title listed above.

CSU Dominguez Hills is an Equal Opportunity /ADA Employer.

California State University, Dominguez Hills
Human Resources Management
1000 E. Victoria St.
Carson, CA 90747