Job Board


Director of Institutional Research and Assessment

Application Procedure:

To Apply

  • Your current Curriculum Vitae and Cover letter outlining your interest and qualifications for the position should be submitted directly to Aida Smailagic, VP of Human Resources at .

Job Duties

  • Proactively identify, research, analyze, and disseminate institutional data, analytics, and information in support of the University's planning, budgeting, decision-making, assessment, enrollment management, reporting, and continuous improvement objectives.
  • Serve a key role in driving institutional effectiveness strategy. Use institutional data, peer and/or internal benchmarks, and best practice research to engage data generators, information consumers, and stakeholders in institutional information.
  • Collaborate with the leadership team to meet institutional effectiveness objectives. Serve as final authority on and attend to certain external compliance reporting requirements (e.g., WSCUC, IPEDS, etc.).
  • Oversee the extraction and coordinate the analysis of data from various systems and sources to support the University's student recruitment, retention, and completion efforts. Coordinate the University's research efforts in support of enrollment management goals.
  • Manage all data and research projects related to academic programs, assessment, and educational effectiveness, including but not limited to the administration of surveys, coordination of learning outcomes planning and assessment, and the like.
  • Provide key information and process recommendations for academic, co-curricular, student life, and administrative program review. Compile and disseminate program or department-specific data to support analytical reviews and planning processes.
  • Support University-wide and individual program accreditation processes and reviews by providing relevant data and analysis.
  • Aid in the development of and support for the University's Strategic Plan. Co-develop, create, and update dashboards that measure progress toward achieving strategic and/or operational goals.
  • Prepare, present, and communicate quantitative and qualitative institutional data and information to faculty, staff, key committees, Provost’s Council, President's Cabinet, and the Board of Trustees.
  • Prepare and appropriately contextualize institutional data that are displayed publicly and/or to external audiences.
  • Collaborate with various institutional departments to continually improve data cleanliness, systems, definitions, and processes.
  • Contribute to the university's collaborative environment and engage in welcoming new and different work requirements; exploring new opportunities to enhance the services of the division; and helping others accomplish related job results.
  • Identify institutional research and information management practices that can benefit Sofia University; identify new kinds of information needs; identify and monitor benchmarks; and encourage data-informed and information-rich continual improvement practices.
  • Perform other duties as assigned.

Job Qualifications

Minimum Qualifications

  • Masters in Institutional Research, Education, Behavioral Science, Quantitative Methods, Statistics, Mathematics, Computer Information Systems or related field required; doctorate preferred.
  • Minimum of 5 years of leadership of an Institutional Research function or related experience
  • Previous experience in higher education, related to institutional research is required.
  • Demonstrated knowledge of quantitative and qualitative methods, statistics, survey research, analytics, and the use of data and information in institutional research, analysis, and decision-making.
  • Knowledge of the Integrated Postsecondary Education Data System (IPDES) and National Center for Education Statistics (NECS) reporting and survey tools and requirements.
  • Knowledge of state, federal, and regional accreditation requirements for the gathering, reporting, and disseminating data from higher education institutions.
  • Knowledge of WSCUC region and other accreditation organizations' expectations concerning student learning assessment requirements
  • Proficiency in the use of statistical software as well as word processing, spreadsheet, and communication technologies.
  • Thorough understanding of sophisticated analytical methods and techniques and concepts.
  • Knowledge and experience with sources and uses of comparative institutional data.
  • Knowledge and experience with querying databases.
  • Knowledge and experience with creating and updating online dashboards.
  • Data retrieval capabilities to facilitate report and feedback needs.
  • Ability to work with discretion when dealing with confidential information.
  • Excellent verbal, written, and collaborative skills.
  • Ability to use MS Office Suite, including Outlook, Word, Excel and PowerPoint.

Preferred Qualifications


  • Experience working with data dictionaries and in the use of computer applications to extract and manipulate data to produce statistical reports and analysis.
  • Experience and knowledge in survey design, administration, and analysis in reporting the institutional data.
  • Understanding of dimensional modeling and experience in supporting broad user base in Business Intelligence environment is highly desirable including data visualization.
  • Experience with statistical analysis software such as SAS or SPSS is preferred.

    To Apply

    • Your current Curriculum Vitae and Cover letter outlining your interest and qualifications for the position should be submitted directly to Aida Smailagic, VP of Human Resources at .

Institution Description

University Overview

Since 1975, Sofia University has aspired to be a leader in transformative higher education, offering students an education that transcends beyond a traditional learning environment. Students, staff, and faculty of Sofia are passionate individuals who recognize the need to be a part of something greater than themselves and who seek opportunities to empower themselves and their communities. As Sofia continues to grow as a University, it remains committed to its transformative transpersonal values, as well as to maintaining a high-quality and diverse workforce representative of the community it services.


Sofia University is WSCUC accredited and offers bachelor’s-completion, master’s, and doctoral degree programs in the fields of psychology, business and computer science. Located in Palo Alto, California, the University provides both on-campus and online programs, giving students the flexibility to further an education rooted in transformative and transpersonal values, in a format that best suits their schedule and needs.


Sofia University is an equal opportunity employer.


Sofia University provides generous employee benefits including: health insurance (medical, dental, vision), life insurance, long term disability, paid vacation and sick time, 10 recognized holidays and free education at Sofia University for full time employees.
Application Due Date: 2019-06-30
Job Start Date: 2019-07-01
Salary: Dependent on qualifications and experience.
City: Costa Mesa
State/Province/Region: CA
Institution: Sofia University
Reports To: Provost and Chief Academic Officer
Staff # Reporting to Position: 0
Reports In Office: Academic Affairs

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