Job Title: Associate Director of Institutional Research
Job ID 22541
The Associate Director of Institutional Research reports to the university’s chief academic ofﬁcer, and is responsible for managing the ofﬁce of Institutional Research (IR) and supervising IR staff. The Associate Director works independently and in collaboration with university and system staff to conduct, manage, and support the accurate and timely collection and dissemination of information across a broad range of reporting, research, and decision-support activities. The position is responsible for collaborating closely with the USF System Ofﬁce of Decision Support to ensure alignment and consistency with data reporting (tools and methodology), adherence to university policies and practices with external reporting, and support with system-wide reporting and/or projects as appropriate.
Design, implement, analyze, and report research results related to enrollment management, student outcomes, strategic planning, and faculty productivity.
Use dashboards, reports, benchmarks, and data summaries to inform policy and assess progress toward university goals. Inform the university leadership team regarding status, issues, and concerns related to accountability metrics.
Respond to institutional research inquiries and surveys. Develop and maintain effective working relationships with staff across the system and in university departments, colleges, and divisions to evaluate needs and provide decision support. Ensure high levels of customer service and data integrity.
Work collaboratively with the USF System Ofﬁce of Decision Support to ensure alignment and consistency with reporting. Establish and maintain data management and reporting standards for the department, in line with practices system-wide.
Provide institutional effectiveness support in assessment and evaluation of student learning and efﬁcacy of programs and services, strategic planning, master planning, budgeting, accreditation, program review, and monitoring of key performance indicators.
Manage the institutional research unit and its budget. Hire, train, and evaluate performance of IR staff. Supervise staff and deploy resources for timely accomplishment of goals and objectives. Represent the campus at external meetings as appropriate.
This position requires a Bachelor's degree with a minimum of ﬁve years related exempt experience or a Master's degree with a minimum of three years of related exempt experience.
Master's degree in social science, computer science, information technology, management information systems, statistics, business or higher education administration, or a related ﬁeld with coursework in statistics and research methods, and ﬁve years of relevant experience in use of data or business analysis, especially in an institutional research ofﬁce.
The ideal candidate will possess the following qualities / attributes:
- Evidence of analytical, quantitative skills.
- Experience in research design and statistical analysis and modeling
- Knowledge of university data systems, databases, warehouses, reporting, and data and information management; data sources, relational databases, and demonstrated expertise in extracting data from complex systems.
- Experience with survey design, administration, and software.
- Supervisory experience.
- Project management and organizational skills, with attention to details and deadlines.
- Ability to work independently and manage multiple tasks and changing priorities effectively and efficiently.
- Excellent communications skills.
Institutional Research is part of the division of Academic Affairs, which comprises the activities and personnel central to USF St. Petersburg’s mission of teaching, research, and service. Aligned with the USF System Ofﬁce of Decision Support, the USFSP Ofﬁce of Institutional Research serves as the major source of ofﬁcial student data, research, and decision support for university administrators.