Essential duties:

• Collaborate with university leadership and key stakeholders to design, plan, and conduct research activities that inform strategic planning for student success and institutional decision-making;  
• Share data-informed analyses and insights with university constituencies in support of continuous improvement; 
• Manage compliance reporting with state, federal, and external entities; 
• Design, implement, and lead a comprehensive data governance program; 
• Foster an analytics community of practice to promote self-sufficiency as proper for data-driven decision making; 
• Provide leadership for the office’s work and alignment with institutional goals; 
• Manage self plus one staff position and an operating budget for the office.

Secondary responsibilities:

• Actively engage in relevant professional organizations and encourage staff’s participation in same;  
• Remain current with regulatory reporting and data security requirements in higher education data trends;  
• Maintain and manage vendor relationships in area of responsibility; 
• Serve on governance or ad-hoc committees and task forces as befits the role; 
• Any other duties proper to the grade of the post as required by this role. 

Required:

• Master’s degree in social science, public policy, or other relevant discipline which includes research methods, design, and measurements.  Relevant experience may be substituted for the education requirement on a year-for-year basis;  
• Progressive experience working at a higher education institution;  
• Proficiency with survey methodology, including instrument design and effective administration techniques; and minimum five (5) years of proven ability in statistical and qualitative analysis in higher education;  
• Proficiency with software products used in statistical analysis (e.g., SPSS, SAS) data manipulation (e.g., MS Access, SQL, Excel), reporting and visualization (e.g., Tableau, Power BI);  
• Must translate complex technical findings into comprehensible insights for stakeholders across various departments;  
• Minimum three (3) years of management and supervisory experience with the ability to inspire, motivate, foster, and work in a collaborative environment;  
• Demonstrated ability to plan, prioritize, organize, and oversee complex work processes, process improvements, or projects;  
• Demonstrated commitment to cultural inclusivity in the workplace and research activities;  
• Demonstrated competence in a Microsoft Office environment (Word, Excel, PowerPoint, Outlook, etc.)  
• Excellent verbal and written communication skills, and the ability to work with people of all levels of technical ability.  

Preferred:

• Doctoral degree in a discipline of statistical focus strongly preferred; 
• Experience with PowerBI; 
• Experience with predictive analytics software; 
• Experience managing an office of institutional research/institutional effectiveness in an educational setting.