GENERAL STATEMENT OF DUTIES
The Office of Institutional Research at Saint Mary’s College works collaboratively with division leaders across campus to support the College mission. As a leader of data and reporting on campus, the office provides business intelligence to facilitate data informed strategic decisions. The office is involved in leadership of data governance at the College, organization and development of systems for efficient data access, data management and analysis, communication of institutional and peer data, and training of data liaisons across campus. The Business Intelligence Specialist will be involved in supporting all responsibilities of the office. Primary responsibilities include the following. Create and maintain content for Key Performance Indicator dashboards for senior leadership. Collaborate with office staff to respond to and fulfill both internal and external ad hoc data/information requests. Proactively identify areas of improvement, leading to increased efficiency of data access. Educate end users to efficiently use reporting tools, survey tools, and location of data sources. Provide data consultation as needed. Perform complex analyses and modeling of institutional data to provide decision support in areas such as enrollment management, retention, outcomes assessment and strategic planning to support the mission. Administer faculty course evaluations. Organize office website to meet the needs of internal and external data users. Administer multiple survey research projects. Build relationships with data users across campus, and with external partners. Represent the office on College committees.

REQUIRED QUALIFICATIONS

• Master’s Degree in Social Sciences, Computer Science, Data Science, or other relevant field.
• Must be detail-oriented, and have the ability to identify errors and recommend clarifications.
• Demonstrated experience with SQL and report writing languages in extracting data.
• Demonstrated ability to work with diverse campus constituencies to identify information needs and create custom reports to meet those needs.
• At least 3 years experience working with statistical software to manipulate, analyze, and report on data including data visualization (e.g., SPSS/R/Python/Tableau/Microsoft Power BI).
• Ability to learn new data systems and coordinate data from multiple systems to provide a comprehensive understanding of the relationships between various data.
• Advanced skill level using relational databases, spreadsheets, word-processing and presentation computer programs to translate quantitative and qualitative data into usable information for planning, assessment and other purposes.
• Demonstrated competence in research processes, including data collection, analysis, standardized/statistical reporting, use of statistical methods, and use of software pertinent to institutional research (e.g., Qualtrics, cloud-based survey/course evaluation platforms).
• At least 2 years experience in survey design, administration, and analysis and in reporting data.
• At least 3 years project management skills, keeping within scope, stakeholder negotiation, management of dependent tasks, balancing and prioritizing multiple projects.
• Outstanding written and oral communication skills, and ability to work in group settings.
• Knowledge higher education issues and ability to conduct/supervise appropriate literature searches or secondary research collection to obtain information to support benchmarking and strategic planning.
• Knowledge of qualitative data gathering methodologies such as focus groups and moderating.

ADDITIONAL DESIRED QUALIFICATIONS

• Working knowledge of standard institutional research practices in a liberal arts setting.
• Experience creating efficient processes to support routinizing data management tasks and regular data reports/requests.
• Experience working with system migration
• Knowledge of and experience in complex data analysis and modeling.
• Experience with Oracle Cloud Reporting
• Experience with Argos Reporting Platform preferred.

The Office of Institutional Research at Saint Mary’s College is hiring a Business Intelligence Specialist. This position is responsible for supporting data-driven decisions across campus. A variety of data handling experience and statistical knowledge, as well as an eye for detail, are vital for success in this role. The Business Intelligence Specialist will also possess a willingness to learn and troubleshoot while building new relationships. There will be opportunities to work with senior leadership, faculty, administrators, and external vendors, as well as mentorship of student employees/projects.

We encourage anyone interested in the position to apply, even if you do not have all of the skills mentioned. Our team is small, which provides opportunities to participate in a wide breadth of projects. You will be supported to grow and develop professionally through various external organizations and training. 

At Saint Mary’s College, we are proud to offer excellent employee benefits, some of the highlights are as follows: 

• Up to 10% employer contributions to the 403B retirement plan
• Outstanding vacation and sick time, plus additional time off around the holidays
• Health, Dental, Vision, Life, and Disability plans are available
• Adoption benefit of reimbursable expenses
• Eligible to enroll in Saint Mary’s courses tuition free or on a reduced tuition basis
• Dependent tuition remission is available through multiple consortiums, after three years of employment
• 20% discount at the Saint Mary’s College bookstore and the Notre Dame bookstore.