Job Board

Director of Planning, Research and Institutional Effectivene

Application Procedure:

To move forward in the selection process, you must complete an online application through our web site at Please attach to your application a copy of your transcripts (including when degree was awarded) or your application may be considered incomplete.  Resumes may also be uploaded but cannot be used in lieu of a completed application.


When completing the application, please make sure you include ALL current and previous employment in the Work Experience section of the application and complete ALL fields, including the name and contact information for your supervisors. Experience that is included in the resume but not in the Work Experience section of the application may not be considered for the purpose of determining whether you meet the minimum qualifications.

All required documents must be submitted by the applicant. Personnel Commission staff will not upload your documents for you. The State Center Community College District does not accept letters of recommendation for classified positions. Please do not attempt to attach letters of recommendation to your application.

The application review process includes an evaluation of training and experience based on given application information and answers to supplemental questionnaire.  Only the most qualified applicants, who pass the minimum qualifications review, will be invited to the assessment process.
The assessment process will include an oral interview assessment (100% weight).  Passing score is 75% out of 100% on the assessment section.


Please attach to your application a copy of your transcripts (including when degree was awarded) or your application may be considered incomplete.  Resumes may also be uploaded but cannot be used in in place of a completed application.

Those applicants who pass the assessment will be placed on a district-wide eligibility list within ranks 1-3. The district-wide eligibility list will be used to fill current vacancies in this classification at Fresno City College for at least six months.


Individuals with disabilities requiring reasonable accommodation in the selection process must inform the State Center Community College District Personnel Commission Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodations should document this request including an explanation as to the type and extent of accommodation needed to participate in the selection process.

Job Duties

General Purpose

Under administrative direction, plans, coordinates and develops an institutional planning and research program that supports the college's strategic direction resulting in greater student access, equity, success, and completion through collection, interpretation and dissemination of institutional data and facilitating dialogue regarding meaning and implications of research to prioritize and improve institutional outcomes; and performs related duties as assigned

Essential Duties & Responsibilities

  • Plans and organizes activities involved in the research, review, analysis, interpretation, and reporting of a variety of data and information used in assessing institutional effectiveness, accreditation, decision-making, program review, and student outcomes; plans, organizes, directs, and implements a comprehensive institutional planning process in coordination with the District planning process; develops, directs and coordinates the implementation of goals with the District goals and ensures compliance with accreditation standards and state policies and regulations. 
  • Establishes and provides leadership and direction in the design, prioritization and implementation of an ongoing research agenda and program and assures dissemination of research results to support college planning, decision-making, grants, and overall institutional effectiveness. 
  • Develops and oversees data elements, databases and business practices related to the collection of student data for applied uses in research, development, planning, decision-making, institutional effectiveness, accountability review, and operational effectiveness; validates the consistency of data across programs, departments and throughout the District; generates complex data sets required for grant applications and reporting. 
  • Oversees and coordinates integrated planning, annual and strategic planning and assessment processes to implement a cycle of assessment and planning which results in continuous improvement. 
  • Collaborates with college administrators to identify and evaluate instructional/occupational data needs; designs and conducts a variety of highly complex institutional research projects and studies to support academic/occupational, student services and administrative program review, including assisting in the development and analysis of Student Learning Outcome assessment; oversees instructional program inventory for review of instructional and student support programs offered at the college including monitoring and reporting statewide initiatives such as the Student Equity and Achievement (SEA) Program.
  • Provides information to faculty, staff and administrators on how to interpret data with emphasis on identifying equity gaps; coordinates professional development efforts aimed at eliminating equity gaps; coordinates the implementation of research-based practices designed to eliminate equity gaps, improve student access, success and completion. 
  • Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District.

Job Qualifications

Employment Standards / Minimum Qualifications


Knowledge of: 

  • Research and planning methods and techniques.
  • Technical data collection, report writing and data visualization techniques. 
  • Quantitative and qualitative research methods. 
  • Education process, instruction, role of faculty, curriculum, student services, student learning outcomes and accreditation standards.
  • Accreditation Commission for Community and Junior Colleges (ACCJC) standards and processes to ensure compliance with accreditation standards. 
  • Computer software associated with research such as statistical software, data warehousing, databases, inter/intranet, spreadsheets, operating systems and networks.

Skills and Abilities to:

  • Plan and direct activities of assigned professional, technical and support staff in an assigned college.  
  • Define issues, analyze problems, evaluate alternatives and develop sound, independent conclusions and recommendations in accordance with laws, regulations, rules and policies. 
  • Organize, set priorities and exercise sound, independent judgment, leadership and creativity within areas of responsibility. 
  • Develop and implement appropriate procedures and controls. 
  • Make sound, prudent recommendations that strategically lead strategic planning, institutional effectiveness, data warehousing, accreditation studies, program review and institutional accountability.
  • Identify critical research questions, gather data from a range of sources, draw valid conclusions and clearly present information to a variety of audiences in both verbal and written formats.
  • Understand, interpret, explain and apply applicable laws, codes and ordinances. 
  • Interpret and prepare clear, concise and comprehensive correspondence, reports, studies, analytical reports, recommendations and other written materials.
  • Make presentations and present proposals and recommendations clearly, logically and persuasively to diverse audiences and ability to communicate data driven decisions in an accessible engaging manner to large and small groups. 
  • Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices and directly supporting student success. 
  • Organize and chair meetings, lead workshops, facilitate group discussions and involve faculty, staff and constituents in idea generation, goal setting and decision making. 

Graduation from an accredited college or university with a master's degree in a behavioral or social science, math, statistics, or educational research oriented discipline, and at least five years of progressively responsible experience in social science or institutional research, including responsibility for research design, methodology development and statistical analysis, two years of which must have been in a lead or supervisory capacity; or an equivalent combination of training and experience.

Experience with statistical design and analysis software is preferred. Recent experience in an academic setting is highly desirable with knowledge of accreditation preparation and reporting.

Institution Description

At Fresno City College we value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities and orientations. We prioritize applicants who demonstrate they understand the benefits a diverse student population brings to a community college. The successful manager will be an equity-minded individual committed to student success by collaborating with faculty, classified staff, administration, students and community partners who are also dedicated to closing equity gaps. An equity-minded individual is a person who:

    1. Understands the importance of holding ourselves accountable as educators for closing equity gaps and engaging in equitable practices;
    2. Reframes inequities as a problem of practice and views the elimination of inequities as an individual and collective responsibility;
    3. Encourages positive race-consciousness and embraces human difference;
    4. Reflects on institutional and teaching practices and aims to create a culturally responsive teaching environment; and
    5. Strategically builds buy-in and participation among colleagues for equity-related initiatives.

Fresno City College seeks managers who value mentorship and working in a collegial, collaborative environment, guided by a commitment to helping all students achieve their educational goals. The college strongly encourages collaboration across all departments and divisions to create inclusive, integrated, and interdisciplinary learning experiences. Fresno City College managers are expected to be knowledgeable about different learning and teaching methods appropriate to the students they serve. Academic managers should be open and willing to participate in culturally relevant professional development that will help them prepare for the population of students who attend Fresno City College.

The ideal candidate will share Fresno City College’s commitment to educating its racially and socioeconomically diverse student population. As of Fall 2018, we currently enroll over 25,000 students in which 57% identify as Latinx, 7% as Asian/Pacific Islander, 5% as Black/African American, 21% as White, 1% as American Indian/Alaska Native, and 8% as multiracial. Fresno City College is a Hispanic-Serving Institution, reflecting the great responsibility that the College has to the educational attainment and economic well-being of the surrounding community. The successful candidate will join a department dedicated to the use of curriculum responsive to the students it serves.


Application Due Date: 2020-03-19
Job Start Date: 2020-05-04
Salary: $109046 - $134113
City: Fresno
State/Province/Region: CA
Institution: Fresno City College
Reports To: VP, Educational Services & Institutional Effectiveness
Staff # Reporting to Position: 6
Reports In Office: Educational Services & Institutional Effectiveness

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