Job Board

Associate Director, Impact

Application Procedure:

Job Duties

This position understands the power of thoughtful data collection and analysis and applies that knowledge as a key contributor to our internal and external systems change. They will ensure that data is routinely collected and reviewed by management and staff to ensure program implementation meets quality, fidelity and accountability standards and is grounded in robust research relevant to KQED’s work. This position requires an individual with deep practical experience and the capacity to infuse and sustain a data- and evidence-based culture of learning and continuous improvement. 

Essential Responsibilities

A. Inquiry for Improvement

  1. Leads and manages both the research and evaluation functions and practices related to measuring KQED’s educational impact on students and teachers for KQED’s internal learning
  2. Aggregates and oversees the regular reporting of department metrics from a variety of sources  to help education staff increase reach, engagement and impact and to keep senior leadership, board members and external partners informed
  3. Develops and implements internal formative and summative evaluation tools and processes such as logic model updates, survey development, focus groups, observation protocols, etc.
  4. Synthesizes and disseminates research, articles, and resources in the field to KQED staff on focus areas that are relevant to KQED Education, such as: digital media and learning, media literacy and impact, professional learning, youth civic engagement, STEM learning (formal and informal), arts education, environmental education and education technology -- to situate our work in a broader field and to influence program and staff development

B. Documenting and Deepening Impact 

  1. Leads and manages the research and evaluation functions and practices related to measuring KQED’s evaluation questions, theory of change and logic models to measure and document our impact on students and teachers.
  2. Effectively collaborates with staff and external evaluators and communicates, in writing and orally, evaluation findings and reports to a variety of stakeholders in storytelling formats such as white papers and reports to funders.
  3. Utilizes evaluation findings and recommendations to build a case for systems change in education and in the public media network. 

C. Organizational Management 

  1. Convenes and engages Research Advisory Board for informing the research foundations of our work and the development of research-practice partnerships. 
  2. Provides thought partnership as part of Education leadership team on strategy development and alignment, program focus, product design, marketing strategy and tactics and fundraising. 
  3. Provides evaluation technical assistance to colleagues to ensure that staff are able to access and utilize key impact tracking tools and reports.
  4. Represents KQED internally and externally. 
  5. Hires, trains, develops and supervises and evaluates learning and evaluation staff, interns and/or volunteers.
  6. Other duties as assigned.

Job Qualifications

Required Knowledge and Skills

You are:

  • Results-oriented. You have a successful track record and at least five-seven years of experience building an organizational culture of routinely using data to improve programs, products, performance and outcomes.
  • A skilled communicator. You are a critical colleague who builds trust and can initiate conversations that help people improve their work for stronger outcomes. You love translating research and evaluation information into plain English and can write effectively and communicate data meaningfully for a variety of audiences. You are energized by presenting and facilitating. 
  • A strategic and systems thinker. You observe, you consider, you recommend, you put strategy into action and guide your colleagues to do the same.
  • A social science professional. You possess fluency with research and evaluation practices in learning sciences, media impact, ed tech, youth development. You hold a track record of professional collaboration in the research community. You are comfortable with large qualitative and quantitative data sets. 
  • Highly-organized. You possess facility with both project and data management. You thrive on surfacing best practices. 
  • Always learning. You are driven by curiosity and committed to learning and continuous improvement. You inspire your colleagues to do the same. 
  • Creative. You like to design, communicate visually, and work with creative professionals.
  • Committed to access and equity. You are versed in principles of diversity, equity and inclusion and apply them to your work and your working relationships. You have prior experience evaluating learning outcomes among youth from underserved communities and English learners. You hold deep knowledge of the public education field. 
  • Proficient in office technology. Skilled in database management systems, project management tools, statistical analysis programs, online survey tools, Microsoft Office Suite. 
  • Accomplished. You hold a Master’s degree or higher in a related field. You have presented to your peers. You have published articles, studies, white papers, and various other reports. 
  • Committed to strengthening public media. You are comfortable abiding by KQED’s Code of Ethics.

Institution Description

The mission that drives us:

KQED is for everyone who wants to be more.    
Our television, radio, digital media, and educational services change lives for the better and help individuals and communities achieve their full potential.

KQED serves the people of Northern California with a community-supported alternative to commercial media.    
We provide citizens with the knowledge they need to make informed decisions; convene community dialogue; bring the arts to everyone and engage audiences to share their stories. We help students and teachers thrive in 21st-century classrooms, and take people of all ages on journeys of exploration- exposing them to new people, places and ideas.

We celebrate diversity, embrace innovation, value lifelong learning and partner with those who share our passion for public services.


Let us tell you more about our benefits:

Whether you’re single, married, have children, are in a domestic partnership or anything in between, we have you covered. Employees at KQED enjoy a family-friendly workplace offering 20 days of paid time off, 11 paid holidays, paid parental leave, family medical leave benefits, comprehensive health/vision/dental and commuter benefits as well as a 403(b) with employer match. KQED encourages diversity, openness and offers training to support personal and professional development. In addition, we are proud to offer Employee Resource Groups, wellness programs as well as free KQED membership.

Application Due Date: 2020-05-31
Job Start Date: 2020-05-31
Salary: Dependent on qualifications and experience.
City: San Francisco
State/Province/Region: CA
Institution: KQED
Remote Work: Possible remote work due to COVID-19
Reports To: Executive Director, Education
Staff # Reporting to Position: 5
Reports In Office: Education

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