The Director of Analytics will serve as a member of Vanderbilt University’s Development and Alumni Relations (DAR) team and work in close coordination with the university’s Planning and Institutional Effectiveness (PIE) team. The PIE team partners with Vanderbilt leaders to support decision making, planning and actions based on high-quality and relevant data, information, and analysis. The Director will deliver data driven, actionable insights to maximize performance of the university’s development and alumni engagement efforts with a particular focus on the design, implementation, and support of new reporting capabilities and technologies. The Director will report to the Executive Associate Vice Chancellor for Development Communications and Strategic Services with a dotted line to the Asst Provost and Executive Director of the Office of Planning and Institutional Effectiveness.
The Director will be responsible for connecting and utilizing university data sources to identify new opportunities for donor engagement and developing data driven tools to measure the success of development and alumni engagement efforts. They will work with internal stakeholders to develop strategies to optimize programs and investments that drive donor and alumni engagement. As the university implements a new Customer Relationship Management system and an updated advancement business solution, the position will serve a crucial role in certifying that appropriate connections are established for DAR-related efforts that will result in positive university-wide impact. The Director will also serve as data steward for the DAR data, ensuring that it adheres to institutional data governance guidelines.
Development and Alumni Relations (DAR) supports Vanderbilt University in securing the resources, both human and financial, that are required to achieve its mission and goals. DAR is responsible for the identification, cultivation, solicitation, and stewardship of individuals and organizations whose charitable objectives are consistent with those of Vanderbilt’s teaching and research programs.
- A Bachelor’s degree or the equivalent is necessary.
- A Master’s degree in information technology, information systems, business or higher education administration, statistics, or the equivalent is preferred.
- Five or more years of progressively responsible administrative experience in project management, complex data analytics, and an in-depth understanding of organizational and administrative processes and systems is required.
- Prefer 7+ years of progressive responsibility in business intelligence, data analytics, data mining, predictive analysis, and/or programming.
- Background with CRM is also preferred.
- Experience with Salesforce is highly preferred.
- Experience in a complex, large organizational setting, preferably a university, and in accomplishing successful outcomes within matrix reporting relationships utilizing group settings, working with executive management and staff
- Ability to think strategically, analyze and interpret data, to use that data to drive specific outcomes, and to translate those findings to a variety of audiences with different needs
- Demonstrated knowledge and expertise in successful data analytics, process analysis, and project management functions, as well as demonstrated ability to pass this knowledge on to others through successful mentoring and collaborative models
- Demonstrated record of initiative, problem solving, and adaptability
- Superior verbal and written communication, presentation skills, and collaborative mindset are necessary.
- Able to exercise sound and independent judgment in the handling of confidential information
- Must be familiar with and able to effectively utilize current computer technology, such as Windows, Excel, Word, and Vanderbilt’s donor management system.
- Highly motivated professional team player with courteous interpersonal skills and excellent customer service skills
- Capacity to perform in an intellectually rigorous and complex academic environment
- Ability to apply sound judgment in all situations is required, as are excellent organizational skills with a meticulous attention to detail.
- Able to work independently, take initiative, manage multiple projects simultaneously, meet deadlines, and adapt to shifting priorities
- Demonstrated ability to build trust among different stakeholders and parts of an organization
- Values the importance of equity as an organizational operating principle and is committed to equity, diversity, and inclusion.
- Strong leadership skills, including a history of increasing leadership responsibility and career growth
In addition to offering an energetic community that encourages learning and celebrates diversity, Vanderbilt University provides its faculty and staff with a benefits package that is comprehensive and flexible. Components for benefits-eligible employees include:
- Health insurance - Three health plan options allow you to choose the coverage that work best for you and your family. Fully benefits-eligible employees can cover themselves, eligible children and spouses. Partially benefits-eligible employees can cover themselves and their eligible children. The plans all offer preventive care as well as low-cost options for prescription drugs.
- Vision and dental insurance.
- Generous paid time off.
- Employer-paid life insurance, with the option to purchase additional supplemental coverage.
- 403(b) retirement plan with a voluntary pre-tax and/or Roth after-tax investment option. Eligible employees can also receive up to 5% in fully vested matching contributions.
- Short- and long-term disability insurance.
- Accidental death & dismemberment (AD&D) insurance.
- Subsidized on-campus child care centers.
- Tuition assistance for you, your spouse, and eligible dependent children.
- A variety of discounts and perks at local and national vendors.
- Much more!