The successful candidate for this position will be able to conduct research and analysis across the institution in support of university operations and strategic initiatives. This position serves as the primary coordinator for external ranking surveys (e.g., US News, Princeton Review), standardized surveys (e.g., NSSE) and internal surveys occurring annually or as needed and maintains responsibility for all aspects related to the surveys. Compile institutional data and information to fulfill state, federal and accreditation reporting requirements. Qualitative research via surveys, including survey development and administration. Benchmark analysis on external ranking surveys. Report writing, including data interpretation and visualization; Completion of ad-hoc requests Provide research support for all phases of University operations requiring research generated information.
- Coordinate the submission of external federal, state, and ranking surveys in a timely and accurate manner by reviewing instructions or guidelines, communicating with pertinent operational areas, and preparing data for final submission.
- With an understanding of data models and schemas, develop and modify reports and SQL queries to aid in data extraction from a variety of systems and databases.
- Oversee all phases of survey administration for institutional surveys, including creation and implementation of questionnaires, survey administration, data analysis, and report design.
- Coordinate with operational areas regarding surveys that support institutional metrics and goals (e.g., Career Services, Advising).
- Summarize results of analysis for varied audiences utilizing a mixture of text, graphs, and tables.
- Respond to internal and external data requests as needed by providing research and assessment information or by summarizing data and results.
- Other duties as assigned
Statement of Personal & Organizational Responsibility for Diversity and Inclusion
Actively promote a collegial environment and consciously apply our mission and values to create a culture of inclusion and belonging; a safe space where all may thrive and succeed. Participate in developmental activities to increase understanding and awareness of issues related to diversity, equity and inclusion; apply that understanding to guide your approach to all aspects of your job and the community as a whole. Demonstrate that we are "Stronger Together" as described in the Office for Diversity & Inclusion's Mission and Vision statements.
Knowledge and Skills Needed:
- Bachelor's degree in social sciences, statistics, measurement or related field required; Master's degree desirable. Equivalent experience will be considered.
- At least two years of experience with social science research, which includes data collection, quantitative analysis, interpretation of data, report writing and presentation with data visualizations.
- Experience in higher education with compliance reporting (e.g., IPEDS, CDS, etc.) and ranking surveys (e.g., US News, Princeton Review) highly desirable.
- Strong skills in using spreadsheets, database and reporting systems, such as Microsoft Office Suite, Microsoft SQL Server and Microsoft Reporting Services.
- Experience with survey development (Qualtrics), Ellucian Colleague ERP (or similar), statistical analysis, and the Microsoft Office Suite or comparable programs. Facility with Excel is required.
- Candidates must be detail-oriented, have strong verbal and written communication skills, ability to communicate results effectively, ability to manage large datasets and a grasp of higher education issues and trends.
- Commitment to student success, for all students, is essential.
- Experience in document management using SharePoint is a plus