Reporting to Academic Affairs, the Executive Director of Institutional Research will oversee a comprehensive institutional research program to support college-wide planning, assessment, external and internal reporting, data governance, and accreditation. The Office of Institutional Research routinely responds to data and information requests from internal and external stake-holders, provides assessments on academic program health, promotes institutional effectiveness and planning through education and collaboration, supports efforts to shape enrollment and improve the student experience, and works with data to help the College meet equity goals. The director is responsible for guiding the data collection, analysis, and interpretation of this data as well as the production and delivery of accurate, timely, insightful information, analyses, and/or reports for the various constituencies at the College. The role will provide leadership and management to a staff of 3 or 4 full-time employees.
● Oversee, develop, and implement best practices for institutional research and gathering of standard institutional data for various College needs
● Oversee the College's external reporting, internal reporting, ad-hoc inquiries and analyses in support of institutional assessment, planning, and decision-making. Provides accurate analysis and interpretation of data, and manages the preparation of reports for internal and external use and distribution
● Provides coordination oversight and serves as liaison from the College to various authorities to provide data, complete reports, research studies, and surveys for the federal, state, and local levels. Manage the timely and accurate submission of reports such as IPEDS (serves as IPEDS keyholder), NSC, Title II, NIH/NSF, US News and World Report, etc.
● Coordinates the administration and utilization of all institution-wide surveys and studies related to institutional and programmatic assessment
● Works on strategic planning activities and develop, coordinate, and maintain an annual calendar of institutional planning activities, timelines, and requirements; Partners with other senior leadership on data projects to assist with meeting institutional goals
● Develop a vision for data governance
● Oversee the development of high level dashboards for use throughout the campus community (academic departments, enrollment management, student affairs, institutional advancement)
● Use database and reporting languages and scripting for automating reports. Develop, support, and execute query processes using analytics reporting tools, including Argos and SQL
● Provide appropriate data, data visualizations, and trend analysis for informed decision-making to be used in long and short-term planning processes
● Develop and maintain the college's statistical profile (i.e. TC At a Glance)
● Redesign and maintain the college's web presence for the area of Institutional Research
● Oversee departmental budget
● Stay informed about state, federal, and accrediting body regulatory policies and changes
● Serve as the institutional representative and participate in professional organizations (e.g., Higher Education Data Sharing Consortium - HEDS, Associations of Institutional Research – AIR) and development opportunities to update and further skills and knowledge as relevant to this position
● Hire, orient, supervise, and evaluate direct reports; establish priorities for work assignments, monitor progress, and review work products to ensure information is delivered in a timely manner and with accuracy
● Master’s degree in a research-related field, such as statistics, social science, or mathematics science, behavioral science, information science, or an equivalent combination of academic degree achievement and professional knowledge.
● Minimum three years managing and directing employees
● Minimum three years in proven project management/leadership experience
● Minimum five years’ experience in higher education data gathering, quantitative analysis, and /or data reporting
● Extensive experience with creating data workflows from extraction to visualization and statistical analyses, including demonstrated experience using Argos, Tableau, and SPSS (or comparable software)
● Expertise in survey design and administration (Experience with Qualtrics preferred)
● Proficiency with SQL programming, Excel, and other relational databases
● Ability to work with faculty and to collaborate with academic and non-academic departments across the College
● Must have excellent organizational, oral, written and presentation skills, with attention to details and deadlines; and demonstrate the ability to work collaboratively with diverse, internal and external constituencies
● Knowledge of the National Student Clearinghouse
● Experience with Banner and Argos
● Experience with higher education administrative/student information systems (Ellucian Banner preferred)
● An advanced degree in social sciences, research methods, or related field
A leading stand-alone graduate and professional school, TC is at the forefront of educational research, discovering how people of all ages learn and transforming our findings into hands-on, real-world applications. Our expertise in education psychology, public policy, technology development, nutrition education, nursing, neuroscience, and early childhood development is unparalleled. But we don’t rest on our past accomplishments. We’re always looking to move in new directions, whether it’s launching a bilingual-bicultural training program in mental health or harnessing technology for state-of-the-art collaborative learning.
Our location in New York City, one of the world’s most diverse cities, creates unique educational and social opportunities. As an institution that promotes social justice and the breaking down of socio-economic barriers, TC is committed to attracting and retaining a diverse workforce.