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Director, IR, Accreditation and Decision Support

Application Procedure:

Job Duties

The Director of Institutional Research, Accreditation and Decision Support will implement and manage operations and activities involved in the research, analysis, review, and interpretation of data to support student success, strategic planning, accreditation, continuous improvement and effectiveness across the university. Under the direction of the Vice Provost for Institutional Effectiveness, the Director is responsible for carrying out the institutional research agenda and leading dashboard production to support university operations and monitor key institutional indicators and for providing data analysis, reporting, or research to support institutional operations and objectives. The Director is responsible for strengthening Sacred Heart's data governance and for developing and providing data literacy training across the university in support of data integrity, adoption of the university's data analytics platform, and developing a culture of data-informed planning, decision making and continuous improvement by proactively consulting with colleagues regarding meaningful collection and use of data.
  • Manage the institutional research agenda including national benchmarking studies, standardized and locally-designed surveys, special topics research projects, external reporting and rankings surveys, and accreditation support.
  • Conceptualize and implement the Vice Provost's vision for strategic priorities for institutional research and data visualization, translating data into meaningful information and analytic insights to support university operations, goals and continuous improvement.  
  • Facilitate implementation and ongoing work for Sacred Heart's data analytics platform, including data governance, adoption and data literacy training.
  • Collaborate with data stewards and relevant staff in the division of Information Technology to optimize data management, quality and procedures to align with institutional data strategy led by the Vice Provost for Institutional Effectiveness
  • Design and lead institutional research studies evaluating the effectiveness of the university's programs, policies and operations, ensuring close collaboration with colleagues across the university to understand issues, challenges, and concerns that impact their areas.
  • Design, develop, and use predictive modeling, statistics, trend analysis and other data analysis techniques to enhance the analytics function of IRADS 
  • Extract and manipulate complex data sets, perform statistical analysis of data, and interpret/ organize results into meaningful reports and/or visualizations that can be acted upon in support of key institutional activities and strategic plan goals.
  • Develop and compile benchmark information about peer groups/institutions.
  • Oversee and contribute to development of dashboards and reports to serve the strategic and operational needs of areas across the university. 
  • Provide guidance and/or assistance to committees, departments and staff which may include performing research, providing data, analyzing and interpreting data, etc.
  • Serve on university committees and task groups as requested.
  • Supervise IRADS staff.
  • Maintains currency in institutional research and effectiveness best practices
  • Other duties as assigned by the Vice Provost.

Job Qualifications

  • Minimum 5 years experience in the field of institutional research. 
  • Master's degree from an accredited college or university required, doctoral degree desirable.
  • Highly developed ability to coordinate complex research and analysis projects, utilizing appropriate statistical methodologies, predictive modeling, survey design, sampling strategies, and data visualization.
  • Advanced knowledge of principles and practices for the development of informative written reports and compelling visualizations.
  • Expertise in utilizing relational databases, structured query language (SQL), statistical software (e.g., SAS, SPSS, Excel), and business intelligence tools (e.g., Power BI, Tableau).
  • Familiarity with data warehousing concepts/frameworks
  • Demonstrated experience working independently and collaboratively with diverse campus constituents. Excellent interpersonal, written, and verbal communication skills.
  • Facilitation, project management, and change management experience, with a record of achieving impact and results. Excellent analytical and conceptual problem-solving skills.
  • Supervisory experience.
  • Commitment to student success and diversity, equity and inclusion.

Institution Description

As the second-largest independent Catholic university in New England, and one of the fastest-growing private doctoral institutions in the U.S., Sacred Heart University is a national leader in shaping higher education for the 21st century. SHU offers nearly 90 undergraduate, graduate, doctoral and certificate programs on its Fairfield, Conn., campus. Sacred Heart also has satellites in Connecticut and Ireland and offers online programs. More than 9,000 students attend the University's nine colleges and schools: Arts & Sciences; Communication, Media & the Arts; Social Work; Computer Science & Engineering; Health Professions; the Isabelle Farrington College of Education & Human Development; the Jack Welch College of Business & Technology; the Dr. Susan L. Davis, R.N., & Richard J. Henley College of Nursing; and St. Vincent's College. Sacred Heart stands out from other Catholic institutions as it was established and led by laity. The contemporary Catholic university is rooted in the rich Catholic intellectual tradition and the liberal arts, and at the same time cultivates students to be forward thinkers who enact change in their own lives, professions and in their communities. The Princeton Review includes SHU in its Best 387 Colleges-2022 Edition, "Best Northeastern" and Best Business Schools-2022 Edition. Sacred Heart is home to the award-winning, NPR-affiliated radio station, WSHU, a Division I athletics program and an impressive performing arts program that includes choir, band, dance and theatre.

View SHU's Faculty Experts Here

Application Due Date: 2022-10-14
Job Start Date: 2022-10-17
Salary: Dependent on qualifications and experience.
City: Fairfield
State/Province/Region: CT
Institution: Sacred Heart University
Remote Work: This is an on-campus position with occasional opportunities for remote work
Reports To: Vice Provost for Institutional Effectiveness
Staff # Reporting to Position: 2
Reports In Office: Office of the Provost

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