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District Director, Decision Support

Application Procedure:

Job Duties

Reports to the Associate Vice Chancellor – Decision Support. Directs and leads research staff in the investigation of critical research questions and the construct of insightful analysis, reporting, data tools, and measures to continuously improve City Colleges of Chicago. Coordinate and execute mission-critical data projects that support both operational and evolving needs of City Colleges of Chicago. Works collaboratively with key stakeholders in conducting institutional research to support institutional planning and decision making. Performs related duties as required. 



 • Leads institutional data reporting and governance, strategic research and analytics, performance metric monitoring, and data capacity-building, working closely with the AVC – Decision Support. 

 • Designs, coordinates and manages a wide range of district-wide research projects, surveys, analytics, institutional effectiveness evaluation, and reporting. Seeks out relevant benchmark and comparative data (i.e. IPEDS, CCSSE, NCCBP) to evaluate CCC’s comparative advantage. 

 • Identifies emerging trends which may impact the institution. Proactively develop new, sophisticated metrics and progress measures that reflect the emerging and dynamic data needs at CCC. 

 • Oversees the skills development of research staff, providing training opportunities to staff in the tools and techniques of research and the use of data. 

 • Oversees data analysis, ensuring appropriate methodologies are used and sound interpretation and conclusions are provided along with data. 

 • Designs college reporting procedures associated with institutional data reporting and governance, strategic research and analytics, performance metric monitoring, and data capacity-building. 

• Works cross-functionally with leaders and teams at the district and colleges to advance transformation toward a data-driven organization where staff use data more effectively in decision-making at all levels. Examples of cross-functional work may include: 

 a. Work closely with the Office of Information Technology to develop Business Intelligence tools, surface and resolve data quality and governance issues, and identify technology opportunities       to make data is more accessible to internal and external users. 

 b. Work with district and college teams to ensure accuracy and integrity of data in accordance with rules of state and federal governing bodies (ICCB, IBHE, IPEDS, HLC, etc.). 

 c. Provide guidance to district and colleges teams to appropriately design programs and measures that can assess program impact and effectiveness. 

 • Responds to internal and external data requests involving institutional data reporting and governance, strategic research and analytics, performance metric monitoring, and data capacity-building. 

 • Clearly communicates research findings, advanced statistical analyses, and methodological details and nuance in a way that is accessible to a variety of non-technical audiences. 


Job Qualifications

• Master’s degree from an accredited college or university in Education, Social Science, Psychology, Economics, Statistics, Public Policy, Demography, or related field using quantitative research methods. 


• Five (5) years of relevant research experience in quantitative research methods, research design and methodology, and statistics with progressive leadership experience, preferably in a higher education setting. 


• High level of proficiency in the use of Microsoft Office (Word, Excel, PowerPoint) 


• Experience with statistical analysis software such as SAS highly desirable. Familiarity with SQL data query skills a plus The following generally describes the Knowledge, Skills and Abilities required to enter the job and/or be learned within a short period of time to successfully perform the assigned duties 


 Knowledge, Skills and Ability 


• Demonstrated knowledge and expertise in the development and execution of analytics and institutional effectiveness measures. 

• Demonstrated professional experience in educational research, data compilation and analysis, and report writing using a variety of large and complex data sets. 

• Strong oral and written communication skills 

• Strong analytical and problem solving skills 

• Strong data management skills 

• Strong project management skills 

• Ability to clearly and effectively communicate data and methodological details to non-technical audiences 

• Ability to work independently and manage time effectively 

• Ability to work within a culturally diverse environment 


 Working Conditions 


• General Office environment 

• Some travel to various city colleges within District 508 




• Standard office equipment 

• Computers and peripheral equipment


Physical Requirements 


• Ability to operate computers and related equipment and software 


Worker Characteristics 


• Leadership – Demonstrate willingness to lead, take charge, and offer opinions and direction 

• Attention to Detail – Requires being careful and thorough in completing work tasks  

• Initiative – Demonstrates willingness to take on responsibilities and job challenges 

• Analytical Thinking – Analyzes information and use logic to address work issues 

• Dependability – Demonstrates reliability, responsibility, and ownership to fulfill obligations. 

• Technologically Informed – Capable user of technology who understands the role of technology in the institution and who will guide and support its efficient and effective use

Institution Description

City Colleges gives students access to a quality education and ensures their success by providing them with the support to complete their program and move on to further education or a career.

C​ity Colleges of Chicago is the largest community colleges system in Illinois and one of the largest in the nation, with more than 3,800 faculty and staff serving 54,000 students annually at seven colleges and five satellite sites.                   

With locations across the city, the seven colleges include: Richard J. Daley CollegeKennedy-King CollegeMalcolm X CollegeOlive-Harvey CollegeHarry S Truman CollegeHarold Washington College and Wilbur Wright College. City Colleges also oversees: the award-winning Washburne Culinary Institute, ​​​the Sikia Banquet Facility, five Child Development Centers, and radio station WKKC FM 89.3.

Over more than one hundred years, City Colleges has transformed the lives of more than one million students through education.  


We Offer: Excellent health and welfare benefit package and long term savings and investment programs including 403(b) & 457(b) Investment Plans and a pension plan with the State University Retirement System (SURS) Plan. Generous vacation, holiday, personal and sick days, and tuition reimbursement. For a more detailed overview of benefits, please visit the benefits page of our website.

Chicago residency is required for all full-time employees within 6 months of hire.

We are an equal opportunity and affirmative action employer. Thank you for your interest in City Colleges of Chicago.

Application Due Date: 2022-10-10
Job Start Date: 2022-10-24
Salary: Dependent on qualifications and experience.
City: Chicago
State/Province/Region: IL
Institution: City Colleges of Chicago
Reports To: Associate Vice Chancellor of Decision Support
Staff # Reporting to Position: 0
Reports In Office: Decision Support

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