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Director of Institutional Effectiveness

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Job Duties

Lassen Community College District

Susanville, CA 96130

Director of Institutional Effectiveness

Salary: $103,927.09 - $126,319.13 annually

Months of Employment: 12-Months

Job Category: Classified Manager


Under the direction of the Dean of Academic Services, the Director of Institutional Effectiveness plans, organizes, designs, develops, manages, and conducts major institutional research studies, performs high order statistical analyses and prepares and presents reports on research results. Defines and coordinates data collection, analysis, and reporting related to institutional research and planning. Oversees required college, state, and federal reports. Provides support to faculty, staff, and administration regarding applied research and analytics projects. Ensures that the strategic planning is integrated with college budget and assessment cycles. Provides leadership in support of accreditation and college-wide initiatives.

This is position is responsible for a range of duties within the areas of institutional effectiveness and instructional services.

Education and Experience:

• Requires at a minimum a Master’s in Statistics, Mathematics, Organizational Development, Business Administration, Psychology, Social Science, or a related research field.

• Requires at least two (2) years combined experience in research planning, and classroom instruction in a higher education environment.



• Administers a comprehensive institutional research agenda that includes the completion of state and federal reports needed for decision-making related to student success and retention, policy formation, the assessment of student learning, accreditation, enrollment management and institutional planning and effectiveness.

• Supports and facilitates the college's strategic planning processes.

• Compiles a data warehouse, analyzes, evaluates, and maintains statistical and other data for reports related to institutional effectiveness including enrollment, demographics, student success, student equity, retention, persistence, and transfer rates, and provide reports as assigned.

• Coordinates timely responses to surveys and reports required by external agencies and other ongoing efforts of the college to measure its effectiveness.

• Monitors internal and external data trends and keeps the campus current concerning demographic and community information and adequacy and effectiveness of college services.

• Participates in and provides leadership for all accreditation initiatives and institutional reports.

• Provides direction for the accreditation process through direct studies and data compilation in preparation for accreditation reviews.

• Collaborates with college planning councils and administrative units on the alignment of institutional effectiveness functions with the mission and vision of the college.

• Oversees and provides support to grant project directors related to fiscal management and external reporting.

Required Documents: Cover Letter, Resume/CV, Unofficial Transcripts (Degree Posted)

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Job Qualifications


Ability to:

• Requires the ability to perform the essential responsibilities and functions of the position.

• Requires the ability to develop and implement research, planning, assessment, evaluation, grant development, and grant management agendas with a focus on continuous improvement, accountability, and advancement for institutional, students, and operational programs and services.

• Requires the ability to guide and motivate others toward goal achievement.

• Requires the ability to organize, facilitate, develop, and write new plans, concepts, analyze outcomes, and prepare clear and concise reports.

• Requires the ability to inspire and promote awareness of socioeconomic and cultural diversity.

• Requires the ability to advise staff, direct and facilitate development of personal and team perspectives, develop, and deliver training programs.

• Requires the ability to develop and monitor budgets and maximize financial resources.

• Requires the ability to work collaboratively and productively with others.

Desirable Qualifications: 

Advanced professional knowledge of higher education research methodologies, techniques, systems, reporting and databases.

• Specialization in research methodology and standard statistical procedures such as but not limited to research design, sampling, survey-guided analysis, parametric and non- parametric statistics, correlation analysis, forecasting and projections using predictive analytics.

• Specialized knowledge of methods in education and social research.

• In-depth knowledge of student outcomes assessment and measures of institutional effectiveness.

• Basic knowledge of legislative and educational oversight body processes, occurrences, requirements, and trends.

• Working knowledge of best-practices and continuous quality improvement.

• In-depth knowledge of, and skill at using, a full range of office productivity computer software as well as computer-aided database management, statistical, and educational modeling applications.

• A working knowledge of relational database concepts, including logical and physical data layout, programming and report writing tools.

• Working knowledge of state and federal reporting requirements

• Well-developed English language and writing skills to prepare professional and influential proposals and reports.

• Advanced math skills to perform statistical analysis.

• Well-developed human relations skills to make formal presentations to large and diverse audiences and facilitate group processes.

The successful candidate will possess the following:

• Sensitivity to and an understanding of the diverse academic, socioeconomic, and ethnic backgrounds of staff, students and the public.

• Knowledge of the history and culture of underrepresented groups and groups that have experienced discrimination.

Institution Description

Lassen Community College provides programs for all pursuing higher education goals. The core programs offer a wide range of educational opportunities including transfer degrees and certificates, economic and workforce development, and basic skills instruction. The College serves diverse students, both on campus and in outreach areas in its effort to build intellectual growth, human perspective and economic potential. ​


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Application Due Date: 2023-01-09
Job Start Date: 2023-02-06
Salary: $103927.09 - $126319.13
City: Susanville
State/Province/Region: CA
Institution: Lassen Community College District
Reports To: Dean of Academic Services
Staff # Reporting to Position: 1
Reports In Office: Academic Services

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