Academic Advisor 3 Positions (Student Services Professional II - Exempt)

Posted on11/8/2017
Job typeFull-time
Reports toDirector of the University Advising Center
Reports in officeUniversity Advising Center
Application due date12/29/2017
Job start date10/30/2017
InstitutionCalifornia State University, Dominguez Hills
Institution descriptionAcademic Advisor – 3 Positions (Student Services Professional II - Exempt), University Advisement Center - Recruitment 3046

California State University Dominguez Hills was established in 1960 and is one of the 23 campuses that comprise The California State University System. CSU Dominguez Hills is an urban, comprehensive public university that serves a culturally rich, diverse student body of approximately 14,000 students at the undergraduate and graduate levels. Located on a 346-acre site in the South Bay portion of the greater Los Angeles metropolitan area, CSU Dominguez Hills has a highly pluralistic student body, which includes a significant number of non-traditional, working adult students as well as approximately 2,000 students enrolled in distance learning programs statewide. The University, with its five Academic Colleges, has more than 300 full-time faculty members and is situated in an area characterized by an extraordinary heterogeneity of people, and an extensive array of high technology industries and professional services.
Job dutiesConditions of Employment:

Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Due to the nature of this position, the successful candidate is required to complete a background check prior to assuming this position.

Position Information:

These are three full-time, permanent (probationary) positions.

Department: University Advisement Center

The University Advisement Center (UAC) provides academic advising to matriculated and returning undergraduate students in the areas of general education, overall graduation requirements, academic probation and disqualification, and university policies and procedures. The UAC is the primary advising home for undeclared students and provides special advising services regarding E.O. 665, 1037, 1038, and 1100. The UAC works in partnership with appropriate campus resources to provide comprehensive referrals essential to student persistence, retention, and matriculation towards timely degree completion.

Major Job Duties:

Under the general supervision of the Director of the University Advising Center, the incumbent provides academic advisement and information on University policies, procedures, and graduation requirements to the undergraduate student population by utilizing a proactive/intrusive developmental, problem solving approach, rather than a prescriptive application, to support students in retention, closing the achievement gap, and degree completion. Additionally, the incumbent supports and advises a college-based caseload of students, provides significant and frequent advising interventions, makes decisions in individual cases to resolve student problems within established parameters, regulations and guidelines, and tracks each student cohort thereafter to ensure efficient degree completion. Furthermore, the incumbent will collaborate with other UAC advisors and faculty to plan, coordinate, and implement one-on-one and interactive group workshops designed specifically to support optimal time to degree completion (New Student Orientation, Charge on to Graduation, Strategies Towards Educational Progress and Success, Freshman Advising for Successful Toros, Toro Explore, etc.). Incumbent will provide information related to student aptitudes, interests and abilities to ensure proficiency in class level Student Advising Learning Outcomes. Incumbent will implement evidenced based, best practice interventions to promote student personal, professional and academic success, while maintaining a daily database of students supported, challenges experienced, and overall outcomes through the use of appropriate campus technologies (PeopleSoft, SmartPlanner, EAB, etc.). Incumbent will periodically serve as Center Liaison/ Representative at community and campus events maintaining effective diplomatic working relationships with campus partners in the delivery of various university programs designed to enhance student growth and development. Finally, incumbent will be responsible for the production and presentation of weekly student status reports.
General knowledge of:
- Basic principles of individual and group behaviors;
-Research and observation techniques for the purpose of recording, classifying, and interpreting information;
-Working knowledge of the techniques and methods of interviewing;
-Familiarity with organizational structures and personnel issues.

Ability to:
-Work with a variety of professional staff, faculty, and students to carry out complex assignments without detailed instructions;
-Carry out day-today assignment without immediate directions.
-Independently plan work, take action, and assist students in solving problems.
-Use advanced statistics and research methods to collect, records, and interpret data as it relates to the UAC, advising methods, and the student population;
-Use judgment within the area of their expertise to creatively utilize existing procedures and to recommend solutions to problems for which precedents may not exist;
-Design, establish, and sustain new programs or initiatives.

Skill in:
-Using a personal computer to develop and maintain files.
-Utilizing PeopleSoft information systems to evaluate student success and/or roadblocks.
-Utilizing computer based and interview information to accurately advise students.
-Utilizing advising contracts and petitions;
-Analyzing and addressing complex academic needs of students.
-Working with a culturally diverse student population as well as awareness of the needs of under-represented, non-traditional, and other student groups.

Additional Preferred Knowledge, Skills, and Abilities:
Classroom presentation experience with fairly large groups of young adults; experience in training others; excellent critical thinking skills, communication, and interpersonal skills.

Specialized Materials: The position activities may require the use of the following equipment, machinery, tools, vehicles or office equipment:
Personal computer desktop and/or laptop; printer; facsimiles; copy machine.

Experience and Education:

Required Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year for year basis.

Preferred Education: Master’s degree

Required Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job related field may be substituted for one year of the professional experience.

Preferred Experience: Experience in a CSU Academic Advisement Center.
Salary range$40,000 - $60,000
Salary benefitsSalary Range: The salary range for this classification is: $3,935 - $5,595 monthly.
Application procedureHow to apply: You can only apply by completing an electronic application at the campus job website. Click on “view job opportunities” under “New and returning applicants.” View the list of jobs and click on the one with the job title listed above. The application deadline is Monday November 13, 2017.

CSU Dominguez Hills is an Equal Opportunity /ADA Employer.

California State University, Dominguez Hills
Human Resources Management
1000 E. Victoria St.
Carson, CA 90747