Summary

Manages and conducts data collection, analysis, and reporting processes for career and experiential learning assessment, graduate career outcomes, alumni career progression, and other academic initiatives for the distinct purpose of demonstrating and showcasing the unique value of a JWU education.

Essential Job Functions

·  Leads data collection and analysis related to career and experiential learning assessment, graduate career outcomes, and alumni career progression and other academic initiatives

·  Develops, administers and analyzes surveys related to career and experiential learning and benchmarks national data for comparison to university data

·  Integrates, extracts and analyzes data from multiple university data systems and external sources to complete regular reporting and projects and various ad hoc data requests and analyses

·  Develops data visualizations, dashboards, detailed reports and summaries to present to department and university stakeholders

·  Coordinates with university departments on the identification and collection of data

·  Consults with academic departments on data needs related to measuring initiatives

·  Acts as a liaison between the Provost Office and Institutional Research

·  Conducts quantitative and qualitative data analysis to support strategic initiatives

·  Identifies and implements data and reporting process improvements

·  Prepares and maintains documentation for data collection and reporting

·  Participates in the development of universitywide standardized data practices to maintain data accuracy, security, and integrity and maintain and organize comprehensive documentation for data management, analysis, and reporting activities

·  Troubleshoots data and reporting issues

·  Monitors new developments and trends in data analysis and presentation, as well as new studies and reports, related to higher education institutional effectiveness

·  Performs other duties as assigned

Required Qualifications

·  Minimum of a bachelor's degree

·  Significant amount of experience working in institutional research, academic assessment or other related experience

 Additional Requirements 

·  Demonstrated ability to think creatively about data collection and to translate complex data into clear, compelling stories that drive actionable insights and uphold strong data integrity

·  Deep commitment to core data‑governance principles, supported by exceptional attention to detail

·  Exceptional interpersonal skills with the ability to build effective relationships across teams

·  Proven capacity to manage multiple priorities and thrive in a collaborative team environment

·  Solid project‑management capabilities, ensuring organized execution and timely delivery of initiatives

 Preferred Qualifications

·  Bachelor's degree or greater in social sciences, data analytics or a related field of study 

·  Experience with data systems and management, analysis, and reporting

·  Proficiency in Tableau

Diversity & Inclusion 

Embracing diversity for a richly inclusive community is a Guiding Principle at JWU. Our students, faculty and staff have varied backgrounds, experiences and perspectives that unite us as one community and contribute to our success. We are committed to enhancing the diversity of our workforce teams and we encourage individuals from underrepresented groups to apply. 

Johnson & Wales University is an equal opportunity employer. The university does not illegally discriminate on the basis of any protected class.  All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, familial status, gender or gender identity, genetic information, military service, national origin, pregnancy and related conditions, race, religion, sex, veteran status, or any other basis prohibited by law.