Program Manager - Evaluation Specialist
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Job Duties
Major/Essential Functions
The Program Manager for Engagement Evaluation leads the design, coordination, and implementation of evaluation strategy across the Outreach & Engagement unit. This role provides centralized leadership for assessment, performance measurement, and engagement analytics to ensure programs demonstrate measurable impact and alignment with institutional priorities.
The Program Manager partners with units including the Museum at Texas Tech University, National Ranching Heritage Center, Osher Lifelong Learning Institute, Texas Tech University Press, and the Texas Tech University Center at Junction to develop integrated evaluation frameworks, oversee data systems, and translate findings into actionable insights that strengthen community engagement and institutional impact.
- Lead the development and implementation of comprehensive evaluation strategies across Outreach & Engagement programs.
- Establish and maintain unit-wide evaluation plans, logic models, and performance indicators aligned with institutional goals.
- Oversee the design and management of data collection instruments, outcome tracking systems, and reporting processes.
- Manage quantitative and qualitative analysis efforts to assess program effectiveness and community engagement outcomes.
- Develop executive-level reports, visual dashboards, and strategic briefs for division leadership.
- Provide consultation, training, and technical guidance to program directors and staff to support a culture of data-informed decision-making.
- Identify trends, performance gaps, and engagement outcomes to inform strategic planning and continuous improvement.
- Coordinate cross-unit data efforts to ensure consistency, integrity, and compliance with institutional standards.Knowledge, Skills, and Abilities
- Demonstrated knowledge/proficiency with data analysis and reporting tools (e.g., Excel, dashboards, statistical and visualization software).
- Strong organizational, analytical writing skills.
Job Qualifications
Required Qualifications
Bachelor’s degree in Higher Education, Social Sciences, Public Administration, Statistics, Data Analytics, or a related field; OR a combination of relevant education and professional experience that demonstrates the required competencies. Three (3) years of experience in program evaluation, assessment, institutional research, data analytics, or related work.
Preferred Qualifications
- Master’s degree or higher and experience in higher education, public sector, or nonprofit environments.
- Experience developing executive-level dashboards or visual reporting tools.
- Familiarity with performance measurement frameworks and continuous improvement models.
- Experience supporting evaluation efforts for community-based or engagement-focused initiatives.
- Experience leading or coordinating performance measurement and reporting initiatives.
Institution Description
Founded in 1923, Texas Tech University began with a mission to serve the needs of West Texas, but its impact has always reached far beyond. Today, Texas Tech, located in Lubbock (pop. 300,000+), is home to a vibrant community of more than 42,000 students. Texas Tech's 1,800-acre campus showcases Spanish Renaissance architecture and is home to one of the country's largest public art collections. Its 13 colleges include a prestigious School of Law and a distinguished School of Veterinary Medicine. These programs equip students with the skills and knowledge needed to excel in their respective fields. Built on the values of West Texas — hard work, grit and authenticity — the university graduates students who are deeply engaged in service to their communities and well-positioned to succeed in the world. Texas Tech is committed to achieving research and scholarly accomplishments that compare favorably to the member institutions of the Association of American Universities (AAU). For more than 100 years, Texas Tech has been a premier destination for those seeking a world-class education and a unique, personalized experience as a member of the Red Raider family.
Benefits
Texas Tech University (TTU) offers comprehensive employee benefits, including state-sponsored health insurance (often fully covered for employees), robust retirement plans (TRS or ORP), paid leave (10–15 holidays, plus vacation/sick time), and tuition assistance. Employees also enjoy campus perks like reduced Recreation Center rates, wellness programs, and employee discounts.
Application Due Date: 2026-04-17
Job Start Date: 2026-05-29
Salary: Dependent on qualifications and experience.
City: Lubbock
State/Province/Region: TX
Institution: Texas Tech University
Reports To: Dr. Ashley Gonzales
Staff # Reporting to Position: 0
Reports In Office: Outreach & Engagement
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