Duties & Responsibilities

• Ensure that meaningful, appropriate and accurate data and supporting documentation is available to meet the decision- making needs of departments and programs across the system
• Collect, interpret, and analyze data, to make recommendations based on results for different activities and projects
• Run appropriate statistical tests on data. Ensure reliability and validity of data
• Produce appropriate reports regarding the achievement of program or department performance measures and outcomes to appropriate parties
• Support academic program and course review activities. Provide support with data, analyses and recommendations for program and course health reviews
• Develop, coordinate and publish data reports
• Research and recommend changes in institutional processes to improve data quality and accuracy
• Compile, analyze and disseminate quantitative and qualitative data on facets of the programs and departments. Support and document the integration of the results of these reviews into decision-making and planning
• Collect and maintain college/university/system-wide assessment results, which include analyzing and interpreting data for informed decision making and reporting performance results
• Oversee the design and analysis of surveys and focus groups of various constituencies, communicate the results of analyses to appropriate audiences and support and document the integration of the results into decision-making, continuous improvements, and planning
• Stay abreast of data needs related to accreditation; support accreditation efforts by providing data and analyses for use in self-studies and reports
• Evaluate the information needs across the system, and oversee the data to support institutional research and provide necessary information
• Collaborate with other departments (e.g., IT, data teams) in the development of dashboards and integrated data collection tools
• Manage responses to ad-hoc requests for data, analyses, and reports
• Manage a team of direct reports to support the work of the department

Other Duties as Assigned or Requested

• Special projects based on business needs

Education & Experience (minimum)

• Doctorate in the social, psychological, educational, or research fields
• Five or more years of experience in institutional research or leading similar functions in a large organization
• Experience with data collection, analysis, interpretation, visualization, and reporting
• Knowledge of qualitative and quantitative research designs and analysis
• Understanding of methods of data management and analysis in a higher education environment
• Excellent project management skills
• Excellent written and oral communication skills
• Ability to work effectively with system, department and program leaders, faculty, administrative staff, and students
• Ability to work independently, attend to multiple projects simultaneously, and meet deadlines
• Experience with data analytics software applications, such as SPSS, Microsoft Excel, qualitative analysis tools and/or others

Education & Experience (preferred)

• Advanced degree in psychometrics and/or research methodology
• Experience with Qualtrics Survey Tools
• Experience managing direct reports
• Experience working and leading remotely