Essential Functions

• Set a multi-year survey research strategy and an annual survey calendar aligned with institutional priorities, assessment, and accreditation needs; coordinate communications with campus partners.
• Lead a survey liaison group (SLG) comprising representatives from each college or school to coordinate needs, timing, communications, and follow-up use of results.
• Lead end-to-end survey lifecycle management: intake and consultation, questionnaire design, testing and piloting, sampling, incentive planning and management, fielding, monitoring, closeout, and documentation.
• Administer and optimize the survey platform (e.g., Qualtrics), including templates and standards, complex logic, distribution, user guidance, and vendor coordination as needed.
• Maintain stewardship of survey data across collection, storage, governance, and reporting; continuously improve the survey data warehouse and ETL/data pipelines.
• Implement data quality and reproducible workflow standards (QA, version control, and metadata/codebooks) to ensure accuracy and auditability.
• Conduct statistical analyses of survey and institutional data (including multivariate techniques as appropriate) to assess trends, subgroup differences, and potential bias.
• Develop executive-ready deliverables—briefs, presentations, dashboards, and visualizations (e.g., Tableau or Power BI)—that translate findings into actionable recommendations. 
• Support institution-level and external reporting and benchmarking as assigned (e.g., Factbook, IPEDS, Common Data Set, rankings, and external surveys), ensuring consistent definitions and appropriate interpretation of survey-derived metrics; partner with IT/data teams to integrate survey data and institutional systems (e.g., Banner) for sampling and analysis.

Required Qualifications

• Minimum of a Bachelor's Degree in relevant field (e.g., social science, statistics, higher education, public policy, psychology, sociology, economics, or a related discipline) or the equivalent combination of education and work experience. (Please review the Equivalency Chart for additional information.)
• Minimum of 5 years experience conducting quantitative research in an applied setting (e.g., institutional research, program evaluation, survey research, market research, customer/employee insights).
• Demonstrated knowledge of survey methods and measurement (question design, sampling, fielding modes, response rate improvement, data cleaning, and bias considerations).
• Strong data management and manipulation skills with careful attention to detail and data integrity.
• Experience working with relational databases and querying tools (SQL preferred).
• Experience with survey platforms (Qualtrics preferred) and the ability to manage complex survey logic, distribution, and reporting outputs.
• Proficiency with statistical software and/or programming tools for analysis (e.g., R, Python, SPSS, SAS, Stata) and with spreadsheet tools as needed.
• Proficiency with data visualization and dashboarding tools (e.g., Tableau, Power BI) and reporting automation.
• Excellent written and verbal communication skills, including the ability to communicate technical results to non-technical audiences.
• Strong project management skills, including prioritization, stakeholder consultation, and meeting deadlines in a dynamic environment.

Preferred Qualifications

• Master’s degree or doctoral degree in a related field (quantitative discipline preferred).
• Experience in higher education institutional research, assessment, accreditation, or student success analytics.
• Familiarity with higher education reporting standards and data definitions (e.g., IPEDS, Common Data Set), as relevant to the role.
• Proficiency with multivariate statistical techniques and applied modeling approaches.
• Experience building or maintaining data pipelines/ETL workflows and/or working with data warehousing concepts.
• Experience analyzing open-ended survey responses (coding schemes, text analytics) and mixed-methods reporting.
• Familiarity with accessibility standards and inclusive research practices (e.g., accessible survey design, culturally responsive measurement).

Located in the heart of Philadelphia, Drexel University is a comprehensive, global, R1-level research institution with a unique model of experiential learning that combines academic rigor with one of the nation's premier cooperative education programs. Drexel was founded in 1891 to provide educational opportunities for people of all backgrounds. Today, we continue to prepare graduates of diverse backgrounds to become purpose-driven professionals and agents for positive change. Learn more about Drexel and our shared values.

Drexel offers its highly engaged faculty and professional staff a comprehensive and world-class benefits package that includes generous vacation and paid time off as applicable (including civic engagement days), up to an 11% 403(b) Retirement Plan match with immediate vesting, and remote and flexible work options for many roles. Our exceptional medical plans include domestic partner and fertility assistance and our award-winning A Healthier U wellness program. In addition, faculty and professional staff at Drexel enjoy free tuition for themselves and their dependents for Drexel degree programs, certification, and non-certification programs. Drexel also participates in a tuition exchange program for dependents with other higher education institutions. For more information on our extensive benefit offerings, please review Drexel's Benefits Brochure.