Position Description

Reporting to the Director of Institutional Research (IR), the Assistant Director is responsible for a broad range of activities involving data collection, cleaning, organization, production, analysis, and reporting. This position also assists with other data analyses that support institutional decision-making, as well as manage key data through various business intelligence tools.

Position Responsibilities

• Manages the collection, analysis, and reporting of complex data to institutional stakeholders and external entities (e.g. federal, state, accreditation, US News).
• Designs, builds and maintains reports to support institutional, compliance, and ad hoc needs.
• Collaborates with the Director to proactively assess and address other department needs for data and information.
• Leads cross-training efforts and creates user documentation (e.g. manuals), training materials, and standard operating procedures to build institutional reporting capacity.
• Working collaboratively with IT and other stakeholders, contributes to data governance initiatives and ensures data integrity, consistency, and security.
• Serves as administrator for the University’s survey software and provides technical support to end users in terms of developing and administering surveys.
• Assists in managing institutional surveys.
• Serves as a key liaison to academic and administrative departments, providing data consultation and training.
• Engages in professional development activities and serves on University committees as appropriate.
• Embodies Eastern University’s vision, mission, and core values.
• Seeks to treat each member of the campus community with fairness, dignity, and respect.
• Other duties as assigned.

Qualifications

• Minimum of a bachelor’s degree in a relevant field. Masters preferred.
• Minimum of 3-5 years of experience in institutional research and/or data analysis or relevant areas.
• Professional experience with Workday (or other student information system), data management, and analysis.
• Documented experience with statistical packages (e.g. SPSS, R, SAS), SQL, and proficiency with Microsoft Excel.
• Demonstrated ability to work independently and collaboratively with others, meet deadlines in a fast-paced office environment, be detail oriented, and committed to data integrity, accuracy, and confidentiality.

• Experience writing queries and reports in a college or university institutional research office. 
• Documented experience with IPEDS and advanced statistics.
• Demonstrated experience building reports and interactive charts/graphs using analytical and reporting tools.
• Familiarity with survey platforms (e.g. Qualtrics).

Join our vibrant community of dedicated faculty and staff who work to create a transformative educational experience rooted in faith, reason, and justice. 

Eastern University is a nationally-recognized Christian university enrolling approximately 10,000 students in a wide array of undergraduate, graduate, professional, and seminary programs. The university’s main campus is located in St. Davids, PA, with many programs also offered online. Eastern’s core values of Faith, Reason, and Justice are woven into all of its educational offerings. Through dynamic programs, a vibrant campus community, and meaningful service learning opportunities, Eastern University is committed to providing students with transformative, accessible, and affordable education.