• Leads all workflows related to data extraction and transformation.
• Guides the design and development of operational, transactional, and strategic reports and dashboards.
• Ensures the department follows strict data validation guidelines and principles and all departmental standard operating procedures.
• Primary point of contact for IT and Registrar simple ticketing requests.
• Leads on the reporting and automation of all institutional compliance requirements.
• Coordinates the collection, analysis, validation, and submission of data for federal, state, and institutional reporting.
• Develops and delivers reports for faculty, staff and administrators to support decision-making.
• Contributes to the college’s accreditation efforts, including the overall Middle State accreditation and any program-specific accreditation standards. This includes maintaining and supporting the periodic review of the evidence inventory to support the standards.
• Utilizes data visualization to help deliver reports that can assist the college with data-informed decision-making.
• Serves on college committees as assigned. (Assessment Council, Data Governance, and Enterprise IT)
• Manages the development and administration of online surveys using various survey tools.
• Works with the Executive Director of Institutional Research and Effectiveness on research projects and data analysis.
• Ensures the IR Website contains relevant and useful content for the college community for decision-making and benchmarking.
• Safeguards confidential and sensitive data.
• Remains current with emerging trends in higher education and provides research recommendations.
• Creates and maintains documentation and an operations and procedures manual.
• Performs other duties as may be assigned.

• Qualifications

  Required:

  Education

• Bachelor’s degree in Information Science, Statistics, or related field from an accredited institution.

Certifications

• Act 153 Clearances (Act 34 PA Criminal Background, Act 151 PA Child Abuse History, Act 114 FBI Clearance Fingerprinting)

 Knowledge, skills and Abilities

• Minimum of three years’ experience in institutional research or other hands-on experience with data collection, analysis and reporting.
• Minimum of three years’ experience in higher education administration.
• Must be proficient in SQL and at least one statistical programming or data science tool.
• Familiarity with Banner or another Student Information System (SIS).
• Working knowledge of MS Excel and Word.

 Soft Skills

• Ability to work in a team-oriented environment.
• Must use a collaborative approach to tasks.
• Ability to maintain data confidentiality and use discretion in discussing data and results.
• Must possess a high level of the following work skills and behaviors; attention to detail, teamwork/cooperation; initiative, customer services, and commitment to continuous professional growth in skills and knowledge.

Preferred Qualifications:

• Master’s degree in Information Science, Social Science, Statistics, or related field from an accredited institution.
• Five years’ experience in institutional research or other hands-on experience with data collection, analysis and reporting.
• Knowledge of Enterprise Reporting tools such as Argos.
• Experience in data visualization tools (Tableau, PowerBI) in a production environment.
• Strong project management skills.
• Knowledge of institutional research best practices and issues in higher education.
• Knowledge of Ellucian Banner Student Information System or similar SIS.

LCCC is located in Schnecksville, PA.