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The Assessment Associate is a member of the Office of Institutional Effectiveness assessment working team, which partners with faculty, staff, and academic leaders to sustain a collaborative, evidence-based culture of assessment that strengthens student learning and post-graduation outcomes at Syracuse University. Serving as a consultant and resource to a set of schools and colleges, the Associate supports faculty and program leaders as they develop meaningful learning outcomes, sustain program-level assessment and action plans, and use results to improve teaching and learning. The Associate also leads the analysis of the University’s Shared Competencies assessment, transforming results into clear dashboards and reports that reveal where students are achieving learning outcomes and where gaps remain, informing action and improvement. In partnership with the Center for Student Excellence and the schools and colleges, the Associate manages the University’s First Destination Survey, overseeing the collection of post-graduate outcomes data and communicating where recent graduates land and how their paths vary across schools/colleges and populations. 

Responsibilities 

• Serve as a consultant and resource to a set of schools and colleges, supporting faculty-led learning outcomes assessment across academic programs. Partner with faculty and program leaders as they specify meaningful outcomes and measures, map curriculum, and sustain manageable assessment and action plans across the University’s assessment cycle. Provide constructive feedback that strengthens assessment efforts and facilitate faculty’s use of results to improve teaching and learning. Build local capacity by grounding consultation in current best practices and transparent and participatory approaches. 
• Manage the University’s Shared Competencies tagging process and lead assessment analysis. Produce compelling dashboards and reports that reveal students’ achievement of the learning outcomes and surface gaps across schools/colleges and populations. Clearly communicate quantitative and qualitative findings to both technical and non-technical stakeholders to inform curricular and co-curricular improvement.
• Contribute to developing and delivering professional development that deepens engagement in assessment and the Shared Competencies.
• Manage the University’s First Destination Survey of recent graduates in partnership with the Center for Student Excellence and the schools/colleges. Oversee the collection of post-graduate outcomes data, ensure data quality and a strong knowledge rate, and create reports and dashboards that communicate where graduates land and how outcomes vary across schools/colleges and populations.
• Ensure responsible and ethical use of University-approved AI tools to enhance productivity and efficiency.
• Other duties as assigned. 

Education and Experience

• Master’s degree in instructional design, development and evaluation or higher education
• Minimum of three to five (5) years’ experience in higher education is required. 
• Experience with quantitative and qualitative analysis.
• Experience using AI tools to improve efficiency and quality of work, with an understanding of their responsible and ethical use 

Skills and Knowledge

• Strong interpersonal skills and a service- and solutions-oriented approach, with a demonstrated commitment to building trusting relationships and understanding and effectively addressing the needs of faculty, staff, students, and academic leadership.
• Ability to facilitate faculty professional development sessions.
• Demonstrated ability to oversee survey implementation, analyze data, and communicate findings effectively to technical and non-technical audiences at all levels.
• Strong organizational skills and attention to detail, with the ability to prioritize and manage multiple demands under deadline while remaining flexible and responsive.
• Ability to work independently and as part of a high-performing, interdisciplinary team.
• Ability to interpret and apply academic and administrative policies.
• Commitment to data security, confidentiality, and the responsible, ethical use of University-approved AI tools 

Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.

The University offers an outstanding and comprehensive compensation and benefit package in a unique and vibrant urban campus setting. Syracuse University employees are offered a wide variety of educational, cultural and recreational opportunities while enjoying a diverse professional workplace where they can make a difference in lives each day. Benefit information can be found on the Syracuse University's Human Resources website.