1. Dashboard Development, Data Visualization, and Data Management

• Develop and maintain interactive dashboards, visualizations, and reporting tools that support institutional planning, assessment, and decision-making.
• Prepare, integrate, and validate data from multiple sources, improving accuracy, reliability, and efficiency through repeatable and automated processes.
• Translate stakeholder needs into effective reporting solutions and document data sources, definitions, and processes to support consistent interpretation and data quality.

2. Institutional Analysis and Market Research

• Conduct analyses of institutional data related to students, enrollment, academic programs, research, institutional effectiveness, and strategic priorities.
• Research higher education trends, peer institutions, demographics, academic programs, and market conditions to identify opportunities and inform enrollment strategies and institutional planning.
• Communicate findings through clear reports, presentations, and other analytical products that support decision-making by university leadership and campus stakeholders.

3. Collaboration, Process Improvement, and Data Literacy

• Collaborate with academic departments and administrative teams on analytical projects and initiatives that improve access to and effective use of institutional information.
• Identify opportunities to streamline reporting processes, improve operational efficiency, and enhance data accessibility and service delivery.
• Develop documentation, quick-reference guides, infographics, newsletters, and training materials that promote data literacy and awareness of institutional research resources.

Other duties may be assigned.

Required Qualifications

• Bachelor's degree in a relevant field, or an equivalent combination of education and experience.
• At least one year of relevant experience in institutional research, data analytics, business intelligence, higher education research, or a related area.
• Experience preparing, cleaning, validating, and analyzing data from multiple sources and developing dashboards, reports, or data visualizations.
• Strong analytical, critical-thinking, and problem-solving skills, including the ability to identify data issues, interpret findings, and work through ambiguous or open-ended questions.
• Excellent written and verbal communication skills, including the ability to explain complex information to nontechnical audiences.
• Strong attention to detail and data quality, along with the ability to manage multiple assignments, meet deadlines, and work independently and collaboratively.

Preferred Qualifications

• Master's degree in higher education, social science, data analytics, statistics, public policy, business, or a related field.
• Experience working in institutional research or higher education.
• Experience with Power BI or a comparable data visualization platform, including data modeling, DAX, Power Query, or automated data preparation.
• Experience with R, Python, SPSS, or comparable statistical or programming software.

WPI’s success is built on the employees who work here. Faculty and staff contribute to the university’s culture of innovation and exploration, which help both our students and our employees thrive.  Full details, guidelines, and specifications about WPI's comprehensive benefits package are found in the Benefits and Policies Manual. Here you'll find information about WPI's generous vacation and holiday time (including an extra-long paid winter break), health insurance, tuition benefits, short and long-term disability insurance, wellness programs, and even free admission to the Worcester Art Museum.