Dominican University New York seeks an experienced, collaborative, and hands-on technology professional to serve as its Director of Business Systems. Reporting to the Vice President for Institutional Research, Data Governance, and Planning, who also oversees Information Technology, the Director provides leadership for the University's enterprise business systems and the data, processes, and integrations that support them.

This position combines strategic leadership with hands-on technical responsibility. The Director will help shape the University's approach to business systems, data governance, automation, and technology planning while working directly with systems, databases, reports, integrations, and users. As the primary administrator for the University's Jenzabar J1 environment, the Director will work across the University to improve processes, strengthen data integrity, and ensure that technology continues to meet evolving institutional needs.

Key Responsibilities

• Provide strategic and operational leadership for the University's enterprise business systems, with primary responsibility for Jenzabar J1 and the JICS portal.
• Serve as a hands-on technical leader, participating directly in integrations, troubleshooting, and technical problem resolution.
• Supervise and develop Business Systems staff, including two Data Base Administrators and an administrative assistant.
• Partner with offices across the University to understand business requirements, improve the effective use of enterprise systems, and develop technology solutions that support institutional needs.
• Develop SQL scripts, data extracts, and reports, including solutions using InfoMaker and other reporting and analytics tools, to support University operations and decision-making.
• Lead business-system upgrades and enhancements, including planning, testing, implementation, and post-implementation support, while proactively communicating system changes, new capabilities, and their impact to the University community.
• Serve as a principal liaison with Jenzabar and other business-system vendors in resolving technical issues and evaluating new capabilities.
• Support institutional data governance and provide leadership for data integrity within enterprise business systems, including data-quality practices, access controls, and the integrity of data imports, exports, and system integrations.
• Develop and maintain policies, procedures, standards, and production calendars supporting the reliable and effective operation of enterprise systems.
• Identify opportunities to streamline and automate administrative processes and responsibly apply artificial intelligence, AI-enabled tools, automation, and emerging technologies to improve productivity and institutional effectiveness.
• Contribute to business continuity and disaster recovery planning for critical business systems and data.
• Participate actively in institution-wide technology planning, helping evaluate priorities, system capabilities, integrations, risks, and opportunities.

Required Qualifications

• Bachelor's degree.
• Minimum of five years of experience with enterprise business systems, student information systems, ERP systems, or comparable complex administrative technology environments.
• Demonstrated hands-on technical experience with relational databases and enterprise business systems, including SQL programming, data extraction, report development, and troubleshooting.
• Demonstrated project management experience coordinating technical initiatives involving both technical and nontechnical stakeholders.
• Experience supervising or providing functional leadership to technical or business-systems staff.
• Strong analytical, problem-solving, communication, and interpersonal skills, with the ability to work effectively across technical and functional areas.

Preferred Qualifications

• Master's degree.
• Experience with enterprise business systems in higher education.
• Experience with Jenzabar J1/JICS, Slate, PowerFAIDS, Raiser’s Edge, 1Card, InfoMaker, or comparable enterprise platforms and reporting tools.
• Experience with enterprise system integration, data governance, data quality, or business continuity and disaster recovery.
• Experience using automation, artificial intelligence, AI-enabled tools, or other emerging technologies to improve business processes and organizational effectiveness.

About Dominican University New York

Dominican University New York is a private not-for-profit institution. The aim of Dominican University New York is to promote educational excellence, leadership, and service in an environment characterized by respect for the individual and concern for the community and its needs. Founded by the Dominican Sisters of Blauvelt, the University is an independent institution of higher learning, Catholic in origin and heritage. In the Dominican tradition, it fosters the active, shared pursuit of truth and embodies an ideal of education rooted in the values of reflective understanding and compassionate involvement. Committed to building its programs upon a strong foundation in the liberal arts and sciences, the University maintains a student-centered climate and serves a diverse community of students in undergraduate and graduate programs.