Interested applicants may complete the Eastern University application at the link provided below:
Director of Institutional Research

• Develop and manage the institutional research work plan in consultation with the VP for OSE/CoS; prioritize requests, allocate resources, and establish clear timelines for deliverables.
• Supervise, mentor, and evaluate IR staff; assign and review work, support professional development, and ensure cross-training and continuity for critical functions.
• Manage assigned IR budget, systems, software licenses, and reporting resources; represent IR on University committees and in relevant professional organizations.

• Direct accurate, timely, and consistent reporting to federal and state agencies, accreditors, and other authorized recipients; serve as the University’s IPEDS Keyholder and coordinate data validation, approvals, submissions, and corrections.
• Oversee the Common Data Set, institutional fact book and fast facts, external surveys and rankings, and recurring institutional reports; maintain reporting calendars, documented definitions, review procedures, and submission records.
• Monitor changes in reporting requirements and communicate implications to responsible offices. Reconcile discrepancies across submissions and published information, documenting necessary differences in populations, time periods, or definitions.

• Work cooperatively with the Office of Strategy and Data Analysis to design and conduct research on enrollment, persistence, retention, completion, student outcomes, and academic program performance using appropriate cohort, longitudinal, comparative, statistical, and survey methods.
• Maintain peer and aspirant comparison groups and use external datasets for benchmarking; prepare concise reports, briefs, and visualizations that communicate findings, limitations, and implications to technical and non-technical audiences.

• Provide leadership for IR data stewardship within the University’s shared data governance processes and collaborate within OSE and with Information Technology, the Registrar, Finance, Human Resources, Enrollment Management, and other data stewards to improve data quality and consistency.
• Promote appropriate data access, confidentiality, documentation, and responsible use in accordance with University policy and applicable requirements.
• Evaluate emerging analytical tools and AI-assisted methods for appropriate use in institutional research.

• Partner with the Director of Institutional Effectiveness on the institutional survey calendar, instrument design, sampling, administration, analysis and dissemination; coordinate timing and minimize respondent burden.
• Oversee IR’s survey operations and survey platform stewardship, delegating routine administration and user support as appropriate; provide consultation and training on sound survey practice.
• Provide validated datasets, analysis, and methodological consultation for accreditation, program and administrative review, strategic plan metrics, and continuous improvement. Coordinate data contributions with the Director of Institutional Effectiveness, who supports accreditation and leads institutional effectiveness processes and state authorization activities.

See Job Description on Eastern Career Page for full description.

Eastern University is a nationally-recognized Christian university enrolling approximately 9,000 students in a wide array of undergraduate, graduate, professional, and seminary programs. The university’s main campus is located in St. Davids, PA, with many programs also offered online. Eastern’s core values of Faith, Reason, and Justice are woven into all of its educational offerings. Through dynamic programs, a vibrant campus community, and meaningful service learning opportunities, Eastern University is committed to providing students with transformative, accessible, and affordable education.

Our goal at Eastern is to offer a comprehensive benefits package that will meet both the present and future needs of each employee and their families. 

Medical Plans: includes vision and prescription riders
Dental Plan
Life Insurance, Short-Term, & Long-Term Disability- 100% Employer Sponsored
Paid Holidays
Paid Time Off (PTO)
Tuition Remission (TR) Program
Tuition Exchange (TE) Program
Defined Retirement Contribution Plan- 403(b)
Voluntary Benefit Plans- 100% paid by the employee