The AIR Professional File
Spring 1993, Article 48
Plan-Do-Check-Act and the Management of Institutional Research
https://doi.org/10.34315/apf0481993Abstract
The Plan-Do-Check-Act Cycle is the basis to Total Quality Management operations. This cycle can and should be applied to institutional research offices, projects, and activities. Office operations are related to projects. By developing a business plan for projects, institutional support can be obtained. Project initiation forms then start a process which manages project activities until completion. Periodic reviews of the rolled-up data give the Check-Act. The P-D-C-A then forms the basis for managing the institutional research function.
Authors
- Gerald W. McLaughlin
- Julie K. Snyder
Copyright © Association for Institutional Research 1993
Date: 1993
Pages: 10
ISSN: 2155-7535