National Survey of IR Offices and Benchmarking Tool

The National Survey of IR Offices was first launched in 2015 to establish a baseline of IR office capacities and resources. The survey data are used to inform program reviews of IR offices, benchmarking initiatives, and conversations about the evolving role of IR. Relaunched in 2018, this is the most comprehensive survey of its kind.

The National Survey is framed around the following four areas of inquiry:

  • How is the office structured (e.g., reporting lines, type of work produced by the office)?
  • How is the office staffed (e.g., staffing roles, staff FTE, staff headcount)?
  • What financial resources does the office manage (e.g., office expenses, professional development budget, staff salaries and benefits)?
  • Who are users or clients of the office?

How Does My IR Office Compare?

Accessing the Data

Participating institutions contribute to the knowledge of the field and gain access to a benchmarking tool that includes:

  • Reports on more than 15 metrics
  • Filtering capability based on sector and Carnegie Classification
  • Longitudinal data for institutions that participated in 2015

Premium Benchmarking

Institutions seeking expanded benchmarking against their peers may purchase premium access with these additional features:

  • Customize your peer group
  • Generate reports for more than 200 metrics (e.g., salary by staff type, data access, office leader)
  • Filtering capability with more than 20 filters (e.g., enrollment, total staff FTE, reporting structure)

Introductory pricing: $395 (member), $495 (nonmember)

2015 Survey Findings

 A report of 2015 data is available to the public. 

View the 2015 Report

Bite by Bite

Each month, eAIR features a snapshot of data from the results of the National Survey. See the most recent Data Bite below.

How to Participate

Visit our survey contacts page to confirm that we have the best contact information for your institution’s survey invitation.

Survey Contacts A–M

Survey Contacts N–Z

Survey Metrics (PDF)

Current Participants

Access the Survey

Contact Us

For more information on the National Survey, please contact Elaine Cappellino at