Career Center

Director of Institutional Research

Application Procedure:

Job Duties

The WNE Director of Institutional Research will be expected to:

Collaborate with the Provost’s Office to develop and oversee the institutional research function for the University, cultivate a culture that systematically uses information as a strategic asset, and help build a data-centric campus culture through education, outreach, resources and support

Gather, assemble, analyze, and communicate information from a variety of internal and external sources to all campus constituents and to a range of regulatory agencies and other consumers of university data

Develop reports and provide high level analysis for opportunities to improve all aspects of the University’s recruitment, enrollment, retention and graduation rates for undergraduate, graduate and professional students

Serve as IPEDS Keyholder and as the University’s chief reporting official for IPEDS reporting, the Common Data Set, US News, and other surveys that impact the University’s image and reputation

Be the primary point of contact for institutional data analysis and research projects to support activities that promote planning, continuous improvement and organizational effectiveness and develop decision support and regular and/or automated reporting solutions to support the academic mission of the university as it relates to student success

Collaborate with institutional grant-seeking teams and to assemble relevant data to support grant proposals.

Job Qualifications

Education: Bachelor’s degree required; Master’s degree preferred.

Experience:  At least three years of experience in institutional research, planning, and higher education administration preferred.  (If a candidate does not have direct institutional research experience, they should demonstrate experience in an adjacent area, such as a registrar’s office.)

Knowledge:  Experience with contemporary statistical and other software tools for data management, analysis and reporting is required, as is demonstrated experience in querying, cleaning and transforming large data sets, general understanding of fundamentals of statistics and quantitative analytics, and knowledge of best practices and coming trends within the discipline of data analysis and business intelligence.  Proficiency in Microsoft Office and statistical and visual analytics tools is required.

Institution Description

Western New England University (WNE) is a comprehensive private institution with a tradition of excellence in teaching and scholarship and a commitment to service. We believe in the value of a community with a shared sense of purpose and ownership. WNE is a visionary leader for quality and innovation in higher education, founded in 1919 with an attractive 215-acre suburban campus in Springfield, Massachusetts. The university serves 3,674 students, including more than 2,500 full-time undergraduate students. Undergraduate, graduate, and professional programs are offered through the Colleges of Arts and Sciences, Business, Engineering, Pharmacy and Health Sciences, and the School of Law. The 12:1 student-to-faculty ratio allows faculty to work closely with students in class, labs, and guided research. The university offers a myriad of experiential learning opportunities, including field experiences, student teaching, engineering design projects, and internships at a network of more than 1,000 companies and organizations across the country. WNE is a proven leader in preparing its graduates for careers.

At Western New England, you will not only exceed your professional goals, but also thrive in our supportive and close-knit environment. Our culture is constantly evolving, and among our highest priorities is to create a community that fosters tolerance, integrity, accountability, citizenship, and social responsibility.

Benefits

https://wne.edu/human-resources/careers.cfm
Application Due Date: 2025-06-20
Job Start Date: 2025-08-18
Salary: $92500 - $97500
City: Springfield
State/Province/Region: MA
Institution: Western New England University
Reports To: Associate Provost
Staff # Reporting to Position: 0
Reports In Office: Provost

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