GENERAL STATEMENT OF DUTIES:

The Tableau Developer (Associate Director) plays a critical cross-divisional role in advancing institutional analytics with a strong focus on student retention and persistence. This position is responsible for independently designing, developing, and maintaining interactive dashboards and visual analytics that inform strategic decisions across Academic Affairs, Student Success, Enrollment Management, and other administrative areas with emphasis on work tied to SUCCESS-funded initiatives. The role requires significant professional expertise and autonomy in transforming complex institutional data into accessible, actionable insights, with particular emphasis on metrics tied to state-funded SUCCESS initiatives.

SUPERVISION RECEIVED:

Director of Institutional Research

MINIMUM QUALIFICATIONS:

• Bachelor's degree.
• Proven experience with Tableau Desktop and Tableau Server, with a strong portfolio of interactive dashboards.
• Demonstrated ability to work independently and exercise professional judgment in managing complex analytics projects.
• Proficiency in data modeling and ETL (Extract, Transform, Load) processes.
• Experience working with data sources such as SQL Server, Oracle, Snowflake, Excel, or similar.
• Strong communication and data storytelling skills with the ability to present to non-technical audiences.
• Commitment to supporting student success in a diverse, inclusive university environment.
• Strong attention to detail, ability to meet deadlines, and capacity to manage multiple priorities.

PREFERRED QUALIFICATIONS:

• Experience in a higher education setting, particularly within institutional research or student success initiatives.
• Familiarity with higher education data structures (e.g., enrollment, course registration, financial aid, retention, and graduation metrics).
• Tableau Certification (e.g., Tableau Desktop Specialist or Certified Professional).
• Experience with additional tools such as Power BI, R, Python, or data lakehouse platforms.
• Knowledge of data governance, data privacy, and FERPA compliance practices.

This is a full-time, exempt, benefits-eligible position in the Association of Professional Administrators (APA) bargaining unit with a union title of Associate Director. The anticipated starting salary is $90,000. This position is partially funded through MA SUCCESS funding. Ongoing employment is contingent upon continued funding.

Framingham State University conducts criminal history and sexual offender record checks on recommended finalists prior to final employment for all positions.

Framingham State University is an equal opportunity employer. The University considers all qualified candidates without regard to race, color, sex, age, national origin, disability status, Veteran status, gender identity, gender expression, sexual orientation, genetic information, or any other characteristics protected by law.

Members of underrepresented or minoritized groups, women, veterans, persons with disabilities, and all persons committed to equity, diversity, and inclusive excellence are strongly encouraged to apply.