• Aids in developing the teaching schedule for full-time and adjunct faculty across each academic term to optimize faculty utilization and ensure appropriate staffing ratios.
• Supports the implementation of a regular communication plan for faculty.
• Collaborates with Registration and Records to review and adjust the distribution of students across multiple sections of the same course within the same term.
• Supports efforts for identifying and assigning substitute faculty for courses in cases of faculty illness or unavailability.
• Helps support the Faculty Commons, a space within the Canvas LMS where faculty can access information and share relevant materials.
• Tracks faculty overloads and processes paperwork for additional payments.
• Supports continuous improvement by monitoring, expanding, and refining ACE processes and policies to enhance operational effectiveness and efficiency.
• Responds promptly to student, faculty, or administrative concerns or issues.
• Provides rotating email coverage on the weekend immediately before each term start date to manage last-minute faculty reassignments due to unexpected withdrawals

• Bachelor’s degree required.
• A minimum of four (4) years of professional experience, with a preference for prior work in a registrar's office or academic operations
• Prior experience in faculty management and assigning faculty to courses is preferred.
• Demonstrated experience in higher education.
• Exceptional attention to detail, committed to accuracy and error-free work.
• Proficiency with academic reporting tools and human resource processes is expected.  Preference is for experience with the Canvas LMS and the Campus Nexus/Anthology student information system.
• Strong analytical skills with the ability to interpret data and generate reports and presentations.
• Excellent communication skills – speaking, writing, and presenting.
• Proficient in Microsoft Office Suite, including advanced Excel for data manipulation (e.g., pivot tables, formulas, and data cleaning), and able to use existing Power BI dashboards to extract and interpret data.
• Demonstrated ability to adapt to evolving needs and manage multiple projects simultaneously.
• Ability to maintain confidentiality and handle sensitive information with discretion.

Founded in 2005, American College of Education continues to be a leader in professional development through our online programs. The mission of ACE is to deliver high-quality, affordable and accessible online programs grounded in evidence-based content and relevant application. Our graduates are prepared to serve, lead and achieve personal and professional goals in diverse, evolving communities. As a socially conscious institution, we’re dedicated to making a positive impact and inspiring our students to do the same.

ACE is a premier organization that is continually recognized for its commitment to social responsibility. In 2016, ACE became a Certified B Corporation. As a socially conscious institution, we believe we have a responsibility to our students, alumni, employees, local communities, and society. We strive to make an impact in the world that goes well beyond our bottom line.

• Medical, dental, & vision Insurance
• HSA and FSA options
• Paid parental leave
• Paid volunteer time
• Tuition reimbursement & reduction programs
• Generous PTO
• 401k and employer match 
• Full-service wellness and EAP program
• Employee recognition and awards programs
• Employer paid life & AD&D insurance
• Short-term disability
• Employer paid long-term disability