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Research Associate/Student Success Analyst

Application Procedure:

Application Procedure

https://jobs.sjsu.edu/en-us/job/535178/research-associatestudent-success-analyst-2-positions

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:

  • Resume
  • Letter of Interest

This position is open until filled.

 

Job Duties

Key Responsibilities

  • Design, implement and contribute to projects using appropriate research methodologies and analytical techniques involving data related to enrollment, student success, course section offerings, faculty workload and program outcomes
  • Design and implement a range of complex evaluation and applied research projects including data collection, analysis and the production of reports in different formats (e.g., written summary, Tableau dashboard, infographics, etc.)
  • Examine the effectiveness and impact of institutional practices, programs, and policies through the analysis of quantitative and qualitative data related to student success, faculty workload, course offerings, and campus climate
  • Develop and implement formative and summative evaluation processes using appropriate methodologies to support planning and decision making at the operational and strategic levels
  • Conduct and coordinate research activities of varying complexity that may require analysis of multiple factors from different data sources and the ability to manage data issues in thoughtful, consultative ways
  • Develop content and methodological knowledge of common practices in qualitative and quantitative approaches in higher education settings
  • Support the ongoing management of data related to enrollment, courses, faculty workload, and student success, and outcomes using various systems and environments (e.g., Peoplesoft, Oracle Database, Google Cloud Platform, Ad Astra, Lightcast, etc.)
  • Prepare reports and analyses on student and course enrollment to examine the alignment of course offerings, student needs, faculty workload, and performance metrics (e.g., persistence, retention, graduation rates) distributed across majors, departments, and colleges
  • Prepare and maintain timely, relevant, and consequential reports and presentations to facilitate the interpretation and utilization of data by a diverse audience of constituent groups (e.g., students, faculty, staff, administrators, alumni, etc.)
  • Develop content and methodological knowledge of common practices and approaches to reporting qualitative and quantitative data in higher education settings
  • Identify, track and support on-going reporting on student and program outcomes. Support the development and analysis of course distribution and unit load trends, including course-level enrollment outcomes and projections
  • Contribute to internal and external reporting initiatives including, but not limited to, CSU system data submissions, third-party data requests (based on established agreements), and external college survey submissions
  • Develop and update reports, dashboards, and visualizations of institutional data on a scheduled and ad hoc basis

Job Qualifications

Required Qualifications

  • Equivalent to graduation from a four-year college or university
  • Three years of progressively responsible administrative or professional experience which is applicable to the functional area in which the studies are to be conducted or which has demonstrated the ability to perform, or the potential to rapidly learn and apply complex survey techniques and analytical reporting or the rank of Assistant Professor or higher in a four-year college or university; or the rank of Instructor for at least two years in a recognized college or university, and demonstrated experience in research or special study work may be substituted for the three years of experience.

Preferred Qualifications

  • Master’s degree in education, social sciences, economics, mathematics, statistics, public or business administration, computer or data science, or other related fields
  • Three or more years of experience in a similar function
  • Experience in higher education research, coding/programming, project management, enrollment management and/or scheduling concepts and procedures
  • Experience running statistical models and predictions (such as linear and binary regressions) on higher education data sets
  • Experience working directly in Institutional Research/Institutional Effectiveness, Assessment, and/or Data Analytics/Business Intelligence offices

Institution Description

As one of the most transformative universities in the nation, San José State is ready for big change. As part of Transformation 2030, SJSU's strategic plan, the campus community is dedicated to realizing the university's potential as a nationally prominent urban public university. San José State provides a comprehensive university education, granting bachelor’s, master’s and doctoral degrees in 250 areas of study. With approximately 36,000 students and nearly 4,300 employees, SJSU is an essential partner in the economic, cultural and social development of Silicon Valley and California. 

In collaboration with nearby industries and communities, SJSU faculty and staff are dedicated to achieving the university's mission as a responsive institution of the state of California: To enrich the lives of its students, to transmit knowledge to its students along with the necessary skills for applying it in the service of our society, and to expand the base of knowledge through research and scholarship.

Founded in 1857, San José State's history began before the Civil War, as the first State Normal School, which trained teachers who educated the people of a young California. Now, SJSU is a dynamic comprehensive university that anchors the 10th largest city in the United States, and Spartans are found around the globe. 

Faculty members combine research, scholarship and creative activity with industry or practical experience—incubating a problem-solving and entrepreneurial mindset. 

Joining the SJSU community means becoming part of an organization that has worldwide impact. Along with its rich history, SJSU is a dynamic and diverse community in the heart of downtown San José. Embark on your future at SJSU!

As employees of the California State University (CSU), you have a comprehensive program of health benefits including medical, dental, vision, flexible benefits programs and more available to you and, in many instances, your family. Additionally, you may be eligible to extend your health, dental and vision benefits to dependents up to age 26.

Benefits

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.

Application Due Date: 2025-12-22
Job Start Date: 2025-02-03
Salary: $5982 - $6988
City: San Jose
State/Province/Region: CA
Institution: San Jose State University
Reports To: Sr. Director
Staff # Reporting to Position: 0
Reports In Office: Institutional Research and Strategic Analytics

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