Office Coordinator, Learning Center (Administrative Support Coordinator I - Non-

Posted on7/31/2017
Job typeFull-time
Reports toToro Learning and Testing Center
Reports in officeDirector for the Toro Learning & Testing Center
Application due date8/1/2017
Job start date7/19/2017
CityCarson
State/ProvinceCalifornia
InstitutionCalifornia State University Dominguez Hills
Institution descriptionOffice Coordinator, Learning Center (Administrative Support Coordinator I - Non-Exempt), Toro Learning and Testing Center Recruitment #3108

California State University, Dominguez Hills, was established in 1960 and is one of the 23 campuses that comprise The California State University system. CSU Dominguez Hills is an urban, comprehensive public university that serves a culturally rich, diverse student body of over 12,500 students at the undergraduate and graduate levels. Located on a 346-acre site in the South Bay portion of the greater Los Angeles metropolitan area, CSU Dominguez Hills has a highly pluralistic student body, which includes a significant number of non-traditional, working adult students as well as approximately 2,000 students enrolled in distance learning programs statewide. The University, with its five Academic Colleges, has more than 300 full-time faculty members and is situated in an area characterized by an extraordinary heterogeneity of people, and an extensive array of high technology industries and professional services.
Job dutiesConditions of Employment:

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Due to the nature of this position, the successful candidate is required to complete a background check prior to assuming this position.

Position Information:

This is a full-time, permanent (probationary) position

Special Working Conditions: This position may require flexible work schedule especially during the fall and spring semesters that includes evening hours and possibly weekend hours.

Department: Toro Learning and Testing Center

The Toro Learning Center provides academic support to all currently enrolled CSU Dominguez Hills students. Our goal is to create an open atmosphere of learning to encourage dialogue among students and to share techniques for academic success. The center promotes student self-responsibility for academic success, so whether you are trying to maintain a high GPA or struggling to pass a difficult course, the center is here to help you succeed in achieving your academic goals.

Major Job Duties:
Under general supervision of the Director for the Toro Learning & Testing Center (TLTC) this position serves as the administrative and clerical support for the Learning Center. The primary duties and responsibilities include providing the staff with clerical and administrative campus procedural support; oversees day-to-day operations, and is the first point of contact for center visitors. The Administrative Support Coordinator will perform a wide variety of tasks which include, but are not limited to: monitoring student traffic and usage to assist Director in determining staff scheduling and hours of operation for a variety of student support services; coordinating check-in and out process, appointment scheduling, and develop procedure for high volume of walk-in tutoring; generate departmental reports, and assist in the development and maintenance of departmental guidelines and procedures manual(s); provides operational support for tutor training programs, and develops resource materials; coordinates and prepares hiring paperwork, supply orders and inventory and departmental travel; and compiles and tracks the program budget. The incumbent must work collaboratively in a team environment and provide exceptional customer service, have a positive attitude, and an active, energetic mind that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.
QualificationsQualifications:
Knowledge:
- Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures.
- Thorough knowledge of English grammar, punctuation, and spelling.
- Thorough knowledge of office systems and ability to use a broader range of technology, systems, and packages.
- Working knowledge of budget policies and procedures.

Skills:
- Office skills and knowledge of Microsoft Office applications
- Excellent customer service skills both written and oral

Abilities:
- Ability to independently handle multiple work unit priorities and projects.
- Ability to apply independently a wide variety of policies and procedures where specific guidelines may not exist.
- Ability to perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections.
- Ability to draft and compose correspondence and standard reports.
- Ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature.
- Ability to handle multi tasks
- Ability to communicate effectively with university personnel, parents, students, and community members.
- Ability to be fully functional in all technical aspects of work assignments.

Experience and Education:

Required Education: A high school program, technical/vocational program, or their equivalent.

Preferred Education: Two years of postsecondary education at either a two or four-year college or a vocational preparation institution.

Required Experience: Several years of related office work experience.

Preferred Experience: Two to Four years of clerical experience, including organization, coordination, and performance of duties at a responsible level; experience with equipment/supply requisitions and payroll; experience with EAB/SSC, PeopleSoft, and Common Financial Systems (CFS).
Salary rangeDependent on qualifications and experience
Salary benefitsSalary Range: The salary range for this classification is: $2,846 - $4,619 monthly.
Application procedureHow to apply: You can only apply by completing an electronic application at the campus website. Click on “view job opportunities” under “New and returning applicants.” View the list of jobs and click on the one with the job title listed above.

CSU Dominguez Hills is an Equal Opportunity /ADA Employer.

California State University, Dominguez Hills
Human Resources Management
1000 E. Victoria St.
Carson, CA 90747