Director of Outcomes Assessment, CUNY John Jay College of Criminal Justice

Posted on6/13/2018
Job typeFull-time
Reports toAssociate Provost for Institutional Effectiveness
Reports in officeAssessment
Application due dateJuly 3, 2018
Job start dateTBD
CityNew York
State/ProvinceNew York
InstitutionCUNY John Jay College of Criminal Justice
Institution descriptionJohn Jay College of Criminal Justice is a senior college of the City University of New York (CUNY) located steps from Lincoln Center at the cultural heart of New York City under the leadership of a new president, Karol V. Mason. John Jay is an internationally recognized leader in educating for justice and committed to the advancement of justice and just societies around the world. A Hispanic-serving institution that has been ranked third in the nation in black student success and a top ten institution for promoting student social mobility, John Jay is proud to serve a diverse and dynamic student body that includes nearly fifty percent students who are first in their family to attend college as well as students who are immigrants, from low-income families, or from other historically underrepresented groups.

Founded in 1964, John Jay College is known for preparing its 15,000 students to serve the public interest as ethical leaders and engaged citizens. A public liberal arts institution offering bachelor’s and master’s degrees and participating in the doctoral programs of the Graduate Center of the City University of New York, the College offers traditional criminal justice-related programs and a growing portfolio of liberal arts and sciences programs that highlight themes of justice across the arts, sciences, humanities, and social sciences. Students can choose from 31 majors, 13 master's degree programs, and two doctoral programs.

In 2011, the college opened a new 600,000 square foot building with a black-box theater, state-of-the-art lab space, a moot court, and a variety of virtual learning settings. Over the past 12 years, the college has experienced unprecedented faculty hiring and expansion of its curricular offerings. John Jay College is committed to diversity and inclusion and seeks colleagues who thrive in multicultural academic environments.
Job dutiesReporting to the Associate Provost for Institutional Effectiveness, the Director of Outcomes Assessment develops and implements a campus-wide, outcomes-based assessment plan that aligns with the college’s mission, strategic initiatives and accreditation standards to ensure institutional effectiveness.

The director supports the Associate Provost for Institutional Effectiveness with design and implementation of processes and procedures to enhance the College’s culture of assessment. The director is self-motivated, and participates in professional development activities to keep current in the fields of higher education, evaluation, assessment, and research methodologies. The director leverages their expertise to support the college’s response to constituent concerns and questions regarding college’s outcomes as necessary. The director serves on committees as assigned, including the College’s Wide Assessment Committee (CWAC). The Director of Outcomes Assessment works very closely with the Director of Institutional Research to ensure that appropriate institutional data is collected, available, and provided in a user-friendly format.The Director works closely with faculty, staff and the college’s administration overseeing day to day assessment activities.

The Director of Outcomes Assessment’s duties include the following:

- Direct college assessment activities and operations related to academic policy, student learning strategies, and student support services;
- Collaborate with college administrators, faculty and departments to develop and maintain a systematic plan of evaluation and assessment for general education and all academic programs, courses, and departments;
- Collect, assess and analyze outcomes to improve services and support student success;
- Analyze and interpret research findings and communicate findings to audiences with varying levels of understanding and knowledge about institutional research and assessment;
- Provide expertise and assistance in the development, design, implementation and evaluation of department, program and administrative unit assessments;
- Supervise the creation, collection, and maintenance of assessment data for program and accreditation reports;
- Support program and college wide self-studies and other accreditation report writing, development and dissemination;
- Provide faculty and staff development in the creation of assessment instruments and the development of assessment practices in administrative and non-academic units;
- Develop in collaboration with appropriate units of the College, strategic plans, academic program proposals and curricular reports;
- Develop assessment instruments including faculty/student surveys, rubrics, tests, observation protocols, interview focus group questionnaires, and rubrics for using in authentic assessment of student work; review and revise existing assessment instruments;
- Prepare reports for the College, the university and the external bodies on assessment activities, learning outcomes, etc. and work closely with the Office of Institutional Research on the development of such reports.
- Represent the College on CUNY’s Assessment Council and in other regional and national bodies as needed;
- Oversee the update of the College’s assessment website;
- Serve as a subject matter expert on assessment practices and research methodologies related to assessment in higher education.

CUNY Title Overview:
-Directs College activities and operations related to Academic matters to support academic policy and student learning strategies.
- Designs, implements and monitors an array of academic initiatives, programs, priorities, and functions
- Develops strategic plans, academic program proposals, and curricular reports
- Assesses outcomes to improve services and support student success
- Creates and oversees academic support initiatives
- Administers College articulation efforts
- Ensures compliance with accreditation standards and reporting requirements
- Liaisons with faculty and professional staff in departments and offices across the College
- Manages operational and program budgets; manages, trains, and develops staff
- Performs related duties as assigned.

Higher Education Officer

QualificationsBachelor's Degree and eight years' relevant experience required.

Other Required Qualifications:
- A doctorate degree (Ph.D., Ed.D.) in Assessment, Evaluation, Methodology, Education/Higher Education, Sociology of Education, Psychology or closely related field is strongly preferred. A Master’s Degree and eight years' relevant experience in outcomes assessment or closely related field is required.
- Documented experience in program and student learning outcomes assessment; degree accreditation processes, and developing college self-studies for accreditation.
- Documented experience with regional and national accreditation bodies and program level assessment.
- Experience with setting strategic goals, establishing processes to achieve them and periodic assessment of the level of achievement of these goals.
- Excellent writing abilities, impeccable organizational skills, and attention to details in written reports and regulatory updates.
- Experience in working collaboratively with faculty, administrators and staff in a shared governance environment
- Experience or familiarity with technology platforms that support institutional assessment programs
- Ability to establish priorities among multiple demands and projects; Ability to manage a year-round assessment cycle
- Experience in the development of assessment plans at Hispanic Service Institutions (HSI), and/or Minority Serving Institutions (MSI) is an asset.
- Experience as a faculty member is an asset.
Salary rangeDependent on qualifications and experience
Salary benefitsSalary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.
Application procedureHOW TO APPLY

If you are viewing the job posting on John Jay College website or in CUNYfirst, please select the "Apply Now" button. If you are viewing the job posting on any other website, please follow the instructions below:

-Go to and click on "Employment"
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Once you have registered or logged in with your user name and password, upload your cover letter, resume, and the names and contact information of three professional references as one document.

Review of resumes to begin June 26, 2018.
Posting closes on July 3, 2018.


CUNY Job Posting: Managerial/Professional

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.