Director of Institutional Research and Effectiveness

Posted on12/12/2017
Job typeFull-time
Reports toProvost
Reports in officeOffice of Institutional Research and Effectiveness
Application due date12/19/2017
Job start date02/02/2018
CityNew York
State/ProvinceNew York
InstitutionCUNY Graduate Center
Institution descriptionDirector of Institutional Research and Effectiveness
Job ID: 17769
Compensation: Salary commensurate with education and experience.
Closing Date: December 19, 2017

The Graduate Center (GC) is the principal doctorate-granting institution of the City University of New York (CUNY). Offering more than thirty doctoral degrees from Anthropology to Urban Education, and fostering globally significant research in a wide variety of centers and institutes, the GC provides academic training in the humanities, sciences, and social sciences. The Graduate Center is also integral to the intellectual and cultural vitality of New York City. Through its extensive public programs, The Graduate Center hosts a wide range of events - lectures, conferences, book discussions, art exhibits, concerts, and dance and theater that enrich and inform.

The Office of Institutional Research and Effectiveness is housed within the Provost's Office of the GC and provides leadership in the areas of institutional assessment, student learning assessment, regional accreditation and institutional research. The Office seeks a Director of Institutional Research and Effectiveness. The Director supervises research staff and graduate assistants and has management responsibility for all institutional research and effectiveness functions. The Director reports to the Provost.
Job dutiesDuties include but are not limited to:
- Provides leadership and direction in the design, prioritization, and implementation of an ongoing and coordinated program of institutional research data analysis and assessment activities in support of GC policy review, decision-making and planning;
- Oversees the coordination academic programs' and administrative office's external reviews. Supports and documents the integration of the results of these reviews into the GC’s decision-making and planning;
- Oversees the design, administration, and analysis of surveys of various constituencies of the GC including students and alumni; supervises the communication the results of analyses to appropriate audiences and supports and documents the integration of the results of these surveys into the GC’s decision-making and planning;
- Co-chairs the Outcomes Assessment Committee which oversees the GC’s student learning assessment cycle;
- Serves as the GC’s Middle States Commission on Higher Education Accreditation Liaison Officer; plays a key role in the GC’s self-study for Middle States accreditation and stays abreast of developments that may affect accreditation;
- Evaluates the information needs of the GC, and oversees the development and maintenance of databases to support institutional research to provide that information;
- Oversees the submission of external and internal reports (for NY State Education Department, CUNY Central Office, Middle States, National Research Council, institutional surveys, etc.);
- Manages the Office's responses to ad-hoc requests and the production of and updates to the GC’s dashboards and the Office of Institutional Research and Effectiveness website;
- Leads assessment of the GC’s strategic plan; oversees assessment of the GC’s Administrative Units;
- Keeps abreast of relevant research in higher education;
- Performs other duties as assigned.

- Directs institutional research programs and contributes to academic program planning, evaluation, and other activities related to the College's mission.
- Works collaboratively with senior management on issues of assessment, including general institutional effectiveness and measures of student success and learning
- Designs and oversees research efforts with an institutional scope and assists departments and offices with focused research needs
- Coordinates program reviews and accreditation reporting
- Manages institutional research data systems and other resources
- Maintains standard management information and official statistics for internal and external reporting
- Develops procedures to support analytical, planning, and assessment functions in student and academic areas
- Performs related duties as assigned.
Bachelor's Degree and eight years' relevant experience required.

A preferred candidate should have:
- Doctorate or Master's preferred in the social, psychological, or educational research field. Education above the baccalaureate may be substituted for two years of experience.
- Experience in data collection, analysis, interpretation, and reporting.
- Knowledge of qualitative and quantitative research design and analysis.
- Demonstrated expertise in institutional research.
- Understanding of methods of data management and analysis in a university environment.
- Experience in regional accreditation.
- Excellent project management skills.
- Excellent written and oral communication skills, including the ability to work effectively with faculty, administrative staff, and students.
- Ability to work independently, attend to multiple projects simultaneously, and meet deadlines.
- Experience with software applications, such as Banner, PeopleSoft, SPSS, Microsoft Excel and Access.
- Experience and/or familiarity with accreditation standards and processes.
Salary rangeDependent on qualifications and experience
Salary benefitsSalary commensurate with education and experience.
Application procedureHow to Apply:
1. Please apply using the following website. Click on "Apply Now" below which will bring you to the registration screen. If you are a new user, you must register to apply. If you already have a user ID, please use your existing ID to apply. Make sure to upload a cover letter, resume, and contact information for three (3) professional references (name, title, and organization) by the closing date. Please upload all documents in Word or PDF format.
2. Go to and search for Job ID 17769.

Equal Employment Opportunity:
CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.