Dean, Office of Institutional Effectiveness

Posted on1/4/2018
Job typeFull-time
Reports toVice-President of Operations
Reports in officeInstitutional Effectiveness
Application due date01/20/2017
Job start date02/01/2017
Other Location90604
InstitutionSouthern California University of Health Sciences
Institution descriptionWith over 100 years in healthcare education, Southern California University of Health Sciences (SCU) is evolving both education and healthcare through its vibrant campus culture and integrative philosophy. Our holistic approach to caring permeates everything we do.
Job dutiesWorks closely with Vice Presidents, Deans, Directors, Chairs, and Faculty in ensuring the implementation of a comprehensive program of institutional effectiveness designed to meet the continuous improvement goals of the college and standards of relevant accreditation agencies.
Assists and supports the Chief of Staff with all of his/her responsibilities.
Supports and promotes the University and College Missions, Visions, and Values to internal and external constituencies.
Oversees the Office of Institutional Effectiveness (OIE), and engage in a broad range of institutional research and reporting activities, including responsibility for consulting on data collection methodologies, routine and ad hoc data collection, data analysis and application, as well as data reporting for both internal and external audiences.
Prepares and prudently administers the approved OIE budget(s)
Reviews IE staff contracts/MOUs, vacation/sick time/leave, and travel requests; manage time and attendance
Serves on university committees
Attends and participates in assigned university activities and meetings. Work in team and committee environments in a courteous and professional manner
Works collaboratively and collegially with faculty, staff, and other administrators
Completes delegated tasks and responsibilities in a timely manner
Provides oversight responsibility and support for the university’s programmatic accreditation process
Serves as the accreditation liaison officer for accrediting agencies and state regulatory bodies
Takes primary responsibility for regional accreditation agency (WSCUC) related matters
Provides accurate reporting to institutional, local, state, federal, and accrediting agencies (e.g., IPEDS, PEG, regulatory agency reports, etc.)
Directs research, planning, and institutional effectiveness strategies
Leads and coordinates the timely completion of all compliance and reaffirmation documents and reporting
Ensures continuous improvement programs of the University are effective
Leads university-wide data analysis efforts
Assists individual departments with research, planning, and data collection
Reviews and advises on improvements for surveys, before their implementation that are:
Larger scope/sample size, intended for an external audience, more quantitative in nature, intended to be publishable
Will be key to institution-wide decision making
Assists individual departments with research, planning, and data collection.
Analyzes demographic, recruitment, and enrollment data to support recruitment and retention efforts.
Oversees the strategic and operational planning process.
Demonstrates a long-term strategic focus that contributes to the overall achievement of the University's strategic priorities.
Provides energetic and professional leadership in the planning, development, promotion, and implementation of an integrated institutional effectiveness system aimed at improving institutional programs and services
Develops and/or revises institutional effectiveness policies and procedures for approval by the President and Board of Regents.
Develops and implements strategies for evaluating key performance indicators (KPIs) for institution-wide improvement.
Organizes a system for standardizing and cataloguing Standard Operating Procedures (SOPs) on campus; provide assistance and feedback to those responsible for SOP creation and implementation; audit and make recommendations for improvement of the SOP process and its implementation.
Provide accurate reporting to institutional, local, state, federal, and accrediting agencies (e.g., IPEDS).
Maintains accurate timely posting of IE records to the University website.
Maintains secures and accurate IE records in compliance with University policy, federal policy, and in compliance with accreditation standards and state regulations.
Conducts, analyzes, and distributes research and survey result to constituent groups and as required by appropriate state agencies, pertinent accreditation, and other external agencies.
Develops data collection instruments to carry out periodic surveys of current students, graduates, employers, students from feeder schools, etc.
Supports programmatic accreditation and state regulatory agency related matters, with the appropriate Dean or Program Director.
Cooperates with and coordinates routine and Ad Hoc data collection throughout the University, with the following responsibility foci:
Individual departments have responsibility and accountability for data accuracy.
OIE receives data and works with departments to address and resolve issues when problems with data arise.
Both OIE and the departments will analyze and verify data accuracy.
OIE will provide interpretation of institutional data.
Works in collaboration with Information Technology (IT) personnel with the following responsibility foci:
OIE will help select, develop, implement, and help manage data structures for data warehouse and institutional dashboard systems.
Serves as a consult for creation of surveys, before their implementation, as requested, that are:
Intended to get people's juices flowing, to be norming, smaller in scope/sample size, intended for an internal audience
More qualitative in nature
Not intended to be publishable
Coordinates with the CFO to evaluate the delivery of effective and satisfactory business services (surveys, focus groups, etc.).
Coordinates with the VP for Enrollment Management and Student Affairs to facilitate evaluation of satisfaction and effectiveness of University student services (surveys, focus groups, etc.).
Works with the VP for Enrollment Management and Student Affairs and OneStop personnel, develop reports (including the Program Evaluation Guide) on student demographics, enrollment trends, student grades, regional demographics, strategic planning outcomes, etc.
Assists in the preparation of the various types of grants for which SCU may apply.
QualificationsDoctoral degree (Ph.D.) or equivalent; or more than 10 years related experience and/or training; or equivalent combination of education and experience.

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

To perform this job successfully, an individual should have knowledge of: Microsoft Office applications including Word, Excel, PowerPoint. Proficiency with SPSS, database systems, SurveyMonkey or Qualtrics software, and familiarity with IPEDS preferred. PC skills in a Windows OS environment.
Salary range$80,000 - $100,000
Salary benefits[Benefits may be subject to change and are dependent on type of employment]

Twelve… yep TWELVE paid holidays per year
E.V. Charging Stations*
Free Employee Parking
15% off Logo Merchandise at Campus Store (
On-Site Chiropractic Treatment: No Charge for Employee** / $25 per session for Family and Friends
On-Site Acupuncture Treatment: $10 per session for Employee** / $25 per session for Family and Friends
On-site World Class Human Performance Training at only $39/month for unlimited sessions OR complementary use of the University’s student managed weight/exercise facility
On-Site 1400 sq. ft. Yoga Studio with access to our tranquil herbal garden
10 paid sick days per year†
2 to 4 weeks of rolling vacation accrual††
An active culture calendar including: team happy hours‡, lunch & learns, enrichment events, and more.
Employer sponsored 403(B) Retirement Plan with optional 401(A)
Medical Benefits: 5+ plans to choose from with 1 plan free (employee only)
Dental Benefits: 2 plans to choose from with 1 plan free (employee only)
Vision Benefits: Complementary insurance through VSP (employee only)
Life Insurance: 1x Annual Salary
Additional Voluntary Benefits including: Pet Insurance, Flexible Spending Accounts, Accident Indemnity, Cancer Care, and more. ‡‡
*Fees apply when charging vehicle.

**Co-Pays may be applicable depending on insurance

† These hours do not roll over at the end of the year and cannot be banked.

†† Accrual rate and maximum hour cap depend on the position held by the individual and the amount of time said individual has been employed by the University (3.08, 4.62, or 6.15 hours/pay period).

‡ “Happy Hour” events are only authorized by individual area Vice-Presidents and the University President. If held, attendance is never mandatory. Non-alcoholic beverages as well as food are always provided.

‡‡ These voluntary benefits are made possible through SCU’s relationship with both ADP and Aflac; as such, SCU is not responsible for program or claim administration.
Application procedureTo learn more and to apply please visit our website.