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Data Analyst

Posted on6/13/2018
Job typeFull-time
Reports toDean of Strategic Planning, Institutional Research and Information Technology
Reports in officeInstitutional Research and Planning
Application due date06/15/2018
Job start date07/2018
CityHaverhill
State/ProvinceMassachusetts
Other Location01830
InstitutionNorthern Essex Community College
Institution descriptionInspiring our students to succeed is our number one priority. Our dedicated faculty and staff help our students develop the skills they need to advance in the workforce or transfer to a four-year college or university. With over 60 programs, two campuses in Haverhill and Lawrence, robust support services, and a vibrant student life, we are committed to providing an affordable, accessible, and high-quality education for all.

Established in 1961, NECC is an accredited, public two-year college that offers associate degrees and certificates of program completion. In addition, we offer over 100 noncredit courses for professional development, training to improve English language and other adult basic education skills, and life-long learning opportunities for all ages.
Job dutiesRESPONSIBILITIES: The Institutional Research and Planning department supports the mission of the college by using long-term and real-time institutional data for decision-making, policy development and improving institutional practices and procedures. In addition, we lead, facilitate and support the college's strategic planning and execution process.

Job Description: The Data Analyst provides data, analysis, and visualizations to support the execution of strategic goals, to inform decision-making, student success initiatives, academic program review and assessment. The Data Analyst produces statistical findings, prepares summary reports, and develops data displays that clearly communicate complex analyses to multiple audiences, including executive and senior staff. Additional duties include developing and updating the department website and taking a lead role in survey development, implementation, and reporting.

Responsibilities include, but are not limited to:

Collects, extracts, and manipulates data from various sources.
Conducts strategic data analysis and identifies insights and implications from the data.
Develops and maintains Tableau visualizations that effectively communicate information derived from available data to provide a broad range of campus leaders, faculty, and staff with clear, usable, and actionable information.
In collaboration with other members of the team develops and facilitates dialogues, one-on-one and in groups, about insights from the data and serves as a resource to the college community in discussions about data.
Develops, reviews, coordinates, administers, analyzes and reports institutional survey research.
Designs and conducts focus groups or other qualitative research methods.
Supports the development and maintenance of the student data warehouse.
Contributes to the creation of regular internal reports that track various aspects of institutional programs and student performance, including but not limited to reports on student enrollment, grades, and credit hours, as well as reports focused on particular programs and services offered by the college.
Responds to internal requests for data needed for operational purposes from faculty and staff.
Represents Institutional Research and Planning as a member of committees (such as Strategic Planning Steering Committee) and generally in the college community.
Supports the work of the Dean of Strategic Planning, Institutional Research and Information Technology as requested.
QualificationsMINIMUM QUALIFICATIONS:

Bachelor's Degree in a related field such as social science, information technology, business, mathematics, statistics with coursework in research methods and statistics.
1-3 years' experience in institutional research, data analysis, or a related field.
Working knowledge and experience building data dashboards and visualizations using Tableau or similar software.
Ability to collect, analyze, interpret and disseminate information (quantitative and qualitative) in a clear and concise way for a wide reaching audience.
Ability to prepare and interpret statistical tables and graphics using Excel, Access, SPSS, or other data analytic software.
Knowledge or experience in survey development, administration, analysis and reporting, including using online software such as Qualtrics.
Willingness to investigate, learn, and adopt new processes, technologies, and analytical methods.
Able to work independently and show initiative, but also work in group/team settings.
Ability to handle confidential records and sensitive documents with discretion.
Capable of performing effectively in a fast-paced environment under strict and overlapping deadlines.
Commitment to excellent customer service.
PREFERRED QUALIFICATIONS:

Master's degree.
Knowledge of how to design and conduct focus groups or other qualitative research methods.
Knowledge or experience in web page development and maintenance in Wordpress or similar software.
Familiarity with qualitative research software such as Nvivo.
Knowledge or experience with SQL, and medium to high level programming to build complex queries and reports.
Knowledge or experience with an institutional ERP such as Banner.
Salary range$40,000 - $60,000
Salary benefits$50,000 - $53,500 annually with complete fringe benefit package
Application procedureTo learn more and to apply please visit our website.