Business Intelligence Analyst

Posted on5/10/2018
Job typeFull-time
Reports toDirector
Reports in officeInstitutional Research
Application due dateOngoing until position is filled
Job start dateNegotiable
CityHammond
State/ProvinceIndiana
InstitutionPurdue University Northwest
Institution descriptionPurdue University Northwest is an academically comprehensive regional university and part of the internationally respected Purdue University system. The campuses are located in the northwest Indiana cities of Hammond, less than 25 miles southeast of downtown Chicago, and Westville, near the shores of Lake Michigan. Purdue University Northwest offers baccalaureate and master’s degrees in such Purdue academic strengths as engineering; technologies; behavioral and social sciences; liberal arts; as well as professional programs consisting of nursing, business, education, and hospitality & tourism management. In addition to these degrees, PNW offers a doctorate of nursing practice. More than 12,000 students attend Purdue Northwest. Ethnic minority students comprise one-third of the total student body. International students make up more than 7 percent of Purdue Northwest’s enrollment.
Job dutiesReporting to the Director of Institutional Research, the Business Intelligence Analyst is a customer-centric position focusing on the design, development, rollout, maintenance, and end-user adoption of reporting and analytical tools. The person in this role will:

• Develop visualizations of university and higher education data using the Tableau visualization software.
• Understand subject matter and develop unique ways to visualize data to make publications user friendly and accessible.
• Design data sets, as necessary, to make updating of tables, charts and graphics easier. Gather data through a number of ways and many information streams to develop datasets suitable for longitudinal studies and supporting informed decision making. This may require mining internal data, gathering peer data, or industry trends or creating/maintain crosswalk to bridge data from legacy to the current reporting systems.
• Work collaboratively with Director to plan and achieve goals and priorities. Work closely with the Marketing and Communication staff to artfully design and display visualized data on the website.
• Support tool adoption by providing group or one-on-one training to encourage tool adoption including communication campaigns as well as training staff to use reports, dashboards, and proper use of data.
• Promote BI standards through product review, metadata management and maintenance, and participation in data governance discussions.
• Stay informed on technology trends and relate findings to business requirements and long range planning efforts.
• Develop strong working, collaborative partnerships within the unit, with the campus community, and others to proactively identify, recommend, facilitate, and implement appropriate and effective policies, services, resources, support, and procedures that improve the ability of the university community to accomplish its mission, goals and objectives.
• Maintain a high level of quality customer service standards responding to questions and issues.
• Perform other duties as assigned by supervisor.
QualificationsA Bachelor's Degree in a quantitative discipline such as computer science, analytics, management information systems, information technology, or related field is required. At least three years of demonstrated experience with report and dashboard development using the Tableau software. Cognos experience preferred. Experience providing and delivering end-user support and technology training is a plus. Service orientation with sensitivity to the needs of users at all skill levels; the ability to convey technical information to a non-technical audience is essential. Demonstrated knowledge of database query language such as SQL, PL/SQL required; working knowledge of HTML and JavaScript highly desirable. Ability to gather requirements, write and maintain technical documentation, establish BI standards and build a data strategy. Experience using administrative and ERP systems in higher education such as SAP and Banner is desirable. A strong knowledge of standard productivity tools such as Microsoft Office preferred. Commitment to work effectively with a diverse group of faculty, students, administrators, staff, and external constituents in a collaborative work environment. Excellent organization and problem-solving skills and the ability to work independently with minimal supervision. Ability to communicate effectively with stakeholders at multiple levels across a large, complex enterprise. Flexibility to accept, manage and incorporate change and the ability to manage multiple tasks and priorities simultaneously and effectively in a fast-paced environment. Ability to maintain knowledge of current and emerging technologies.

Travel between our Hammond, IN, campus and our Westville, IN, campus may also be required.
Salary rangeDependent on qualifications and experience
Salary benefitsFor information regarding our excellent benefits package, please visit our website.

Professional references will be verified prior to any offer of employment. Employment is contingent upon completion of successful background check.
Application procedureTo learn more and to apply please visit our website.