Director, Institutional Research

Posted on6/13/2018
Job typeFull-time
Reports toExecutive Director, Office of Institutional Research and Assessment
Reports in officeInstitutional Research and Assessment
Application due dateN/A
Job start dateN/A
Other Location55130
InstitutionWalden University
Institution descriptionWalden University is a pioneer in student-centered distance education. An accredited graduate institution with a mission for social change, Walden is dedicated to high academic standards and helping students make a difference in their professions, organizations, and communities.
Job dutiesIdentifying & Gathering Data:
• Querying student information system database to retrieve and organize data to create the institution’s official datasets on students, alumni, and faculty.
• Gathering internal (ex. Graduation Application, SalesForce) and external (ex. National Student Clearinghouse) data to support research needs.
• Satisfying voluntary external reporting requirements.
• Serving on the institution’s data governance board.
• Maintaining current knowledge of relevant national and state actions that have implications for research and evaluation.
• Staying well-informed of new developments in technology regarding information, analysis, planning, and reporting systems.

• Conducting analytical studies of trends and patterns in student and program characteristics, including retention and graduation related research.
• Developing and producing regular reports on student demographics, enrollments, time to degree, etc.
• Ensuring appropriate tracking and reporting of various educational modalities (course, competency, accelerated).
• Supporting ad-hoc data and ad-hoc research needs of institutional and program leadership. Managing the ad-hoc request system used in the Office of Institutional Research & Assessment.

• Presenting reports and data in written and oral form about Walden students, faculty, and alumni.
• Using data visualization tools (ex. Tableau) to clearly provide relevant information to the institution.
• Providing expert consultation in research methods, analysis, and interpretation.
• Ensuring appropriate documentation of procedures is completed for recurring projects.
• Managing the ad-hoc request system used in the Office of Institutional Research & Assessment.

Other Duties as Assigned (which include):
• Supervising/mentoring research analysts and assuring the quality and accuracy of work.
• Maintaining the process and schedule for cohort stamping.
• Coordinating with academic and business departments in conducting analyses and preparing reports.
• Partnering with other Directors within the Office of Institutional Research & Assessment to accomplish tasks.
Qualifications• Master’s degree with coursework in research methods and statistical analysis, preferably within the social sciences or higher education administration. Advanced degree preferred.
• 6 years or more prior experience working in institutional research with demonstrated growth.
• Managerial experience preferred.
• Proven expertise with Tableau preferred.
• Advanced knowledge of Microsoft Excel, Access, PowerPoint, and Word. Intermediate to advanced knowledge of statistical techniques and SPSS.
• Prior experience working with web-based survey tools (such as Qualtrics).
• Experience with student information systems (such as Banner).
• Ability to retrieve, analyze and present data in meaningful formats (tables, charts, graphs) to various audiences.
• Excellent analytical, problem-solving, communication and organizational skills.
• Supervisory experience preferred.
Salary rangeDependent on qualifications and experience
Salary benefitsBased on experience
Application procedureTo learn more and to apply please visit our website.