Director of Institutional Research

Posted on2/2/2018
Job typeFull-time
Reports toAssociate Vice President for Information Services and Chief Information Officer
Reports in officeOffice of Institutional Research
Application due dateuntil filled
Job start dateASAP
State/ProvinceSouth Carolina
InstitutionWofford College
Institution descriptionWofford College, established in 1854, is an independent liberal arts college located in Spartanburg, S.C. It offers bachelor’s degrees in 26 major fields of study, and is well known for its programs leading to graduate and professional studies (medicine and other health professions, law, commerce, and advanced graduate study across academic disciplines). The college is committed to providing superior students an undergraduate education defined by excellence, engagement and transformation.
Job dutiesThe Director of Institutional Research serves as the major source of official data, research, and decision support for College administrators. The Director also collaborates with others to support, guide, and implement a data governance process. This process will establish an appropriate framework for balancing the College’s needs for information access, decision support, and information security.

The Director of Institutional Research works independently and in collaboration with others to conduct, manage, and support the accurate and timely collection and dissemination of information across a broad range reporting, research, and decision-support activities. These include:
• Providing institutional research and analysis services in support of the college’s strategic vision and academic mission.
• Providing reporting and data management services in support of internal and external reporting and business processes.
• Performing other tasks, duties, projects as required and/or as assigned in contributing to the success of the Office of Institutional Research.
QualificationsThe Director of Institutional Research works both independently and, at times, in teams. The Director must have:
• A Bachelor's degree in social science, computer science, statistics, business or a related field with course work in statistics and research methods with at least three years' related work experience or an equivalent combination of education, training, and experience
• Proven ability to work independently and manage multiple tasks and changing priorities effectively and efficiently
• Intermediate statistical application and SQL and programming skills
• Demonstrated ability, experience, and effectiveness working with relational databases and integrating data from multiple sources
• Experience summarizing data using descriptive and inferential statistics
• Strong computer skills, including advanced MS Excel and Word
• Effective analytical, quantitative, and communication skills, including the ability to effectively communicate technical information in verbal, written and graphic form to a variety of audiences
• Excellent organizational skills and attention to detail and timelines
• Ability and willingness to reevaluate and improve analytical, reporting, and survey activities
• Demonstrated ability to be tactful, discreet, diplomatic, and able to deal with confidential information
• Demonstrated commitment to work within a diverse environment and interact openly with individuals of different backgrounds

Other desirable qualifications include:
• An advanced degree in social science, computer science, statistics, business or a related field with course work in statistics and research methods
• At least five years related experience in the use of data or business analysis, with at least two years in an institutional research office
• Advanced SPSS, SAS, R, or SQL programming skills, particularly in data extraction and report writing
• Proven ability to produce creative and effective data summaries and visualizations
• Experience with higher education reporting including IPEDS, guidebooks, and CDS
• Experience with survey design, administration, and software (Qualtrics preferred);
• A strong background in statistical analysis, spreadsheet applications, and database management systems
• Demonstrated experience with student information systems
• A strong background in survey and social science research
• Self-motivation to perform a wide range of institutional research and data activities.

This position works with confidential information and will be subject to the Colleges’ confidentiality policies. The Director is expected to be action oriented, able to deal with ambiguity and flexible/receptive to change. The Office of Institutional Research is committed to quality customer service. The Director will have functional/technical skills, manage projects and respect diversity. Time management, personal development, and a commitment to sustainability will prove valuable to be successful in this role.
Salary rangeDependent on qualifications and experience
Salary benefitsThis is a salaried (exempt) staff position; information about staff benefits is available at
Application procedureEmail the following application documents: (1) letter of interest explaining how you meet the qualifications of this position; (2) current resume, and (3) names and contact information (email and telephone numbers) of minimally 3 professional references to